Jobs UNIVERSITY OF COLORADO BOULDER

The Continuing Education Student Services team provides academic, career, pre-health, and financial aid advising in a student-centered, encouraging environment that respects non-traditional paths. We offer accurate information, strategic solutions, and compassion to help people identify their options and make informed decisions about their academic and professional journeys.

Academic Advising:

• Assist non-degree-seeking students (both prospective undergraduate and graduate students) in formulating their educational goals and elucidating the requirements necessary to meet those goals through individual in-person, phone and Zoom appointments, as well as email.
• Review students’ academic records and discuss appropriate courses.
• Conduct academic troubleshooting sessions with degree-seeking and non-degree-seeking students facing academic warning, suspension, and/or dismissal.
• Refer students to appropriate student support services, such as career advising, financial aid, disability services, academic coaching, psychological counseling, the Office of Admissions, etc.
• Develop trusting and supportive relationships with individual students.
• Master and maintain knowledge of all Continuing Education policies, programs, and processes.
• Master and maintain knowledge of all College/School/Program policies and processes, particularly as they pertain to students in academic difficulty, international students, athletes, and students with disabilities.
• Actively engage in Student Services team collaboration, including making appropriate referrals and using role expertise to creatively resolve student challenges.

Program Assistance:

• Assist with programs including CU Complete, High School ACCESS, Post-Baccalaureate Pre-Health Professions, Senior and Community Auditors, etc.
• Assist with projects such as the Resiliency Program, student and staff presentations, and new initiative development.

Course Instruction:

• Serve as an instructor for the EDUC 1500, Success Strategies in Higher Education (or similar) course.
• Prepare and lead lesson plans and grade assignments.

Division & University Support:

• Attend monthly and weekly staff and Student Services meetings.
• Participate in professional development and training opportunities, as appropriate.
• Serve on Division and campus committees.
• Create and leverage contacts at CU Boulder and area schools to support the needs of students.

The starting salary range for this position is $57,000 - $62,000 annually.

• Bachelor’s Degree from an accredited institution
• 1+ year of professional-related experience in a higher educational setting.
• An equivalent combination of education and experience may substitute.

• Passion for working with non-traditional students and students with academic difficulty.
• Sensitivity to and appreciation of cultural, political, and geographical differences, with the ability to work well with faculty, staff, and students from around the world.
• Demonstrated commitment and leadership ability to advance diversity, inclusion, and social justice.
• Willingness to advocate for students when their situations fall outside the campus norms.
• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated ability to work as a member of a team and within a collaborative work environment.
• Exceptional organizational, planning, analytical, and technical skills.
• Exceptional attention to detail.
• Ability to work independently and prioritize multiple requests.

• Master’s Degree in a related field.
• Experience in coaching, advising, or mentoring college students.
• Successful experience interacting with parents of college students.
• Familiarity with university student information systems and technology platforms.
• Skills and experience explaining complex academic policies.
• Strong communication skills.
• Experience working in a team environment.
• Multicultural competence and experience working with a diverse student population.