Jobs UNIVERSITY OF COLORADO BOULDER

As one of only 35 U.S. public research institutions in the Association of American Universities (AAU), CU Boulder is about realizing the positive impacts of new knowledge.

From offering dozens of exciting programs in a range of academic fields, to serving as one of the world’s most dynamic research and innovation hubs, to working closely through hundreds of public outreach efforts with communities across Colorado and the world, we take pride in helping our students, faculty, staff and partners turn new insights into productive outcomes that change lives.

• Work independently in CASE in the evenings and occasional weekends to support student staff, events, and facilities during events as the Manager on Duty. 
• Responsible for ensuring that all events are run appropriately and successfully and are in-line with campus policies. Extra supervision will be required for events with alcohol to ensure all events with alcohol procedures are followed. 
• Ensure safe and efficient building operations. 
• Monitors use of CASE building for issues with capacity, appropriate use of space, adherence to the rules of use, and positive guest experience. 
• Monitor non-academic use of classrooms for food, appropriate use, and student organization utilization. 
• Provide support to ensure the success of the student assistants. 
• Respond to health, safety, or security concerns within CASE in a safe and timely manner and make decisions on what may need to be escalated to facilities management or emergency services. 

• Schedule conference room requests and send confirmations. 
• Respond to basic questions about CASE events and bookings. 
• Change booking details as requested. 
• Maintain CCURE access to lock/unlock doors as necessary. 
• Knowledge of and ability to share CU Boulder and CASE policies and procedures. 
• Ability and confidence to make quick decisions without being able to consult a supervisor. 
• Other duties as assigned.

• Manage the Event Management Form (EMF) process for all on-campus events for Admissions. 
• Serve as the direct liaison, for Admissions, with the University Memorial Center (UMC). 
• Manage all bookings/reservations with the University Memorial Center (UMC) for on-campus events; this includes submitting all UMC room set-ups and catering orders, and verifying they are accurate. 
• Manage bookings/reservations for all campus venues that are not centrally booked through the UMC. 
• Assist all event planners, in Admissions, in ensuring they have all needed spaces, across campus, for their on-campus events. 
• Detail oriented and able to manage multiple tasks at one time, as the planning of multiple events will be happening simultaneously. 
• Request meal cards for all on-campus events that require dining in on-campus dining facilities. 
• Request parking codes for events that require on-campus parking. 
• Presence at all Saturday Admissions events is required. This includes, but is not limited to: Admitted Student Day, Diversity and Inclusion Visit Experience, Discover CU Boulder, and Transfer Admitted Student Day. 
• Other duties as assigned.

• This is an in-person, on-site position.

• The salary range for this position is $47,000 - $51,400 per year.

• A bachelor’s degree from an accredited college or university or equivalent customer service experience can substitute for the degree on a year-for-year basis.

• You have an affinity for people, respect great guest service, and are comfortable with de-escalating difficult situations to confidently handle conflict management;
• You think on your feet, adapt accordingly, and can work well without supervision as a natural problem solver who is willing to help improve processes;
• You thrive in a collaborative learning culture and communicate effectively with your team; 
• You maintain high standards and have no problem holding yourself or others accountable;
• You care for others and will advocate for those who work within the building, displaying cultural competency and respect for the differences of others;
• You align with and model the CASE values of empathy, consistency, teamwork, togetherness, professionalism, and will work hard to maintain our mission to cultivate community through exceptional customer service, attentive building management, and professionalism, creating a positive gateway to campus for our students and visitors alike;
• You align with and model the Virtual and On-Campus Programs Team values of working with intention and transparency, being bold, collaborating, learning from mistakes, adapting, acting with empathy, and being inclusive so that we can encourage exploration to help students find possibilities within higher education.

• Two (2) years of event planning or similar experience.