Jobs UNIVERSITY OF COLORADO BOULDER

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Advancement Assistant, Annual Giving

Requisition Number:

60491

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

01-Dec-2024

Date Posted:

18-Nov-2024
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Job Summary

The Boulder Central Annual Giving team within the Office of Advancement encourages applications for an Advancement Assistant! The role and our team work together to support CU Boulder’s vision to be a leader in addressing humanity’s challenges through practices built on creating a positive donor experience. 

Boulder Central Annual Giving works in close partnership with the Schools, Colleges, and Units on campus, Marketing and Communications, and Donor Relations, as well as colleagues employed by the University of Colorado Foundation and System Advancement, to advance the mission of CU Boulder Advancement. 

The Boulder Central Annual Giving team is a newly formed, centralized team on the CU Boulder campus, focused on creating and implementing fundraising strategies supporting the acquisition and retention of entry-level and mid-level donors, and moving donors through the major gift continuum. This team prioritizes the ethical collection and use of data to support operations built on best-practices and champions a donor-first philosophy towards the solicitation of donors giving gifts of less than $25,000 in support of the short and long-term priorities of CU Boulder. 

Under the guidance of the Senior Director of Annual Giving, this position is responsible for supporting the Boulder Central Annual Giving team by being responsible for the team’s shared communication tools, building and maintaining process and program documentation, and acting as the primary point of contact for the customer database. 

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

CU Boulder Advancement is committed to a culture of joy, motivated by collaboration, passionate about excellence and driven by impact. These four values define the culture and drive engagement and fundraising success. The division consciously allocates time and resources to diversity, equity, and inclusion. These efforts contribute directly to the division’s core values and to advancing CU Boulder’s mission through impactful fundraising and engagement results. As a team and as individuals, the Advancement Division commits to learning about and challenging systems, policies, and practices that enable oppressive ideologies to recur in the CU Boulder community. Embracing the responsibility to lead and model helps promote the desired culture while supporting internal and external constituents. Accountability for the division's commitment to these values is established through specific individual and team goals that evaluate progress and growth. 

What Your Key Responsibilities Will Be

Operations
  • Serves as the Scrum Master for the Boulder Central Annual Giving team, leading sprints and managing supporting documentation.
  • Acts as the subject matter expert for the CU Boulder customer relations management tool (CRM), known as CU Ascend, and manages the interface between the annual giving team and that system including the creation of campaigns and oversight of the data upload process.
  • Creates and manages giving forms on behalf of advancement at CU Boulder and acts as the subject matter expert for the use of this tool in support of fundraising operations.
  • Updates and maintains annual giving reports and tools to ensure current information is available in support of standard processes.
  • Strategizes and provides admin support for a team of fundraisers including, but not limited to, scheduling meetings, preparing meeting agendas and taking notes, prepare project briefings, and supporting annual giving events.
  • Uses the CRM to request reports, manage processes, and route documentation.
  • Assists with special projects.
Team & Campus Support
  • Develops a system and process for the management of requests for annual giving support from Schools, Colleges, and Units.
  • Documents annual giving processes to build, and maintain, a formal annual giving operations manual.
  • Manages the annual giving email inbox, direct mail inbox, and voicemail(?), receiving and responding to requests and inquiries, or distributing follow-up as necessary.
  • Creates and maintains an Annual Giving sharepoint page.
  • Provides direct support to the Senior Director of Annual Giving including, but not limited to, calendar management and meeting support.

What You Should Know

  • This position is in a remote work situation, with all work being performed remotely. This role may be expected to come on-site to campus a minimum of twice per year for department/campus events.
  • This position may occasionally need to work evenings/weekends.

What We Can Offer

The salary range is $55,000 - $58,000 annually. 

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be collaborative. Be impactful. Be Boulder.

What We Require

  • Bachelor’s degree or equivalent experience or combination of education and experience may substitute. 
  • 1+ years of professional, job-related experience.

What You Will Need

  • Strong verbal and written communication skills. 
  • Strong attention to detail and accuracy in completing tasks. 
  • Sense of curiosity and the desire to find solutions to sophisticated problems. 
  • Strong customer service skills. 
  • Ability to navigate and manage various databases. 
  • Ability to manage multiple tasks simultaneously and adapt to changing priorities; ability to appropriately manage time and meet set timelines. 
  • Ability to embrace the shared values of the Office of Advancement. 
  • Ability to exercise a high degree of tact, discretion, and collaboration in working with a diverse range of constituents including employees, students, volunteers, alumni, donors, and campus colleagues. 
  • Ability to operate independently; has a self-learner/self-starter approach. 
  • Understanding of data compliance and integrity. 
  • Ability to establish, maintain, and enhance interpersonal relationships. 
  • Excellent communication and interpersonal skills. 
  • The ability to effectively convey ideas, information, and instructions through verbal, written, and non-verbal means. 
  • The capacity to recognize, understand, and manage one's own emotions, as well as empathize with and relate to others' emotions. 
  • Ability to work independently and with flexibility, to manage concurrent tasks and responsibilities, and to deal with changing priorities while maintaining personal effectiveness. 
  • The skill to prioritize tasks, meet set timelines and manage workload efficiently, improving productivity and minimizing stress. 
  • The ability to maintain accuracy and precision in work tasks, ensuring quality outcomes and minimizing errors. 
  • Ability to participate effectively within a dynamic, geographically-disperse team. 
  • Ability to establish and maintain good working relationships with co-workers, supervisors, campus partners, and the public. 
  • The ability to work harmoniously towards a common goal, contribute ideas, and resolve conflicts constructively. 
  • The capability to adjust to changing circumstances, adopt new technologies, methodologies, and processes, and remain productive in dynamic environments. 
  • The willingness to take proactive steps, demonstrate resourcefulness, and seek opportunities for improvement without constant supervision. 
  • Behaving ethically, demonstrating integrity, and maintaining a positive demeanor and demeanor even in complicated situations. 
  • Ability to embrace shared values of Office of Advancement. 

What We Would Like You to Have

  • Three (3) years’ experience fundraising in a higher education, non-profit, or medical setting.
  • Two (2) years’ experience applying annual giving data to create strategies, set goals, and support outcomes.
  • Experience in, or understanding of, development and alumni relations in a non-profit or higher education environment.
  • Experience working in customer services and/or an operations focused role.

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. 
We may request references at a later time.

Please apply by December 1, 2024 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu