Reasonable Accommodations for Applicants with Disabilities

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Assistant Director - Access Services

Requisition Number:



Boulder, Colorado

Employment Type:

University Staff



Posting Close Date:


Job Summary

About the Position
The Assistant Director of Access Services, is responsible for planning, directing, administering, assessing, and evaluating the access team of the Disability Services unit. This role provides ongoing leadership to the access team in their management of student caseloads ranging from 400-500 students. Leadership is exercised in the oversight and management of case review, access team meetings, 1:1 supervision meetings, performance evaluations, coaching sessions and continuous quality control of internal assessments of documentation. In addition, this postilion works with the Disability Services team of directors on developing, recommending, and implementing policies and procedures. This position also ensures compliance with federal, state, and local regulations. 
The role serves as an effective change agent working collaboratively with the University and its diverse stakeholders to develop and implement innovative approaches to enhance student learning and services and provide a student-centered learning environment with an Inclusive Excellence framework. 
This position also advises the various schools and colleges, departments and units of the University with regard to understanding, adhering to, and developing policies and procedures for equal access, accommodations, and disability matters. 
About the Office
The Disability Services unit is aligned with the Office of Diversity, Equity and Community Engagement (ODECE) at the University of Colorado Boulder and serves a broad base of the student population, with approximately 6% of the student population registered with the office.
Under the leadership of this position, the unit ensures that students with disabilities receive reasonable accommodations and services so they may participate fully in the academic environment.
We envision a fully accessible, integrated, and universally designed campus community. As such, we believe students with disabilities are one of the many groups that make up our campus community and that a diverse community broadens our understanding and appreciation for the contributions of each individual.
Disability Services provides leadership and guidance regarding accommodations and universal access, which requires a collaborative relationship among all members of the University community.
The unit works within the social model of disability and strives to integrate inclusive excellence and research practices into the department's operations, services delivery and program offerings. These beliefs and frameworks guide the work with students, faculty and staff of the University.
The social model of disability centers its focus on the student who is viewed as a key component to this work. This model embraces the student as the authority about their individual experience and how they interact with the world around them. This provides the guidance for the experience with the student. 
We embrace the following values as its base for working with students, faculty and staff, the University and community as a whole. 
•       Human variation is natural and vital in the development of dynamic communities
•       Building sustainable skills for academic and long term success is essential for all students
•       Responsibility for meaningful and universal access belongs to all
•       Universal design is essential for achieving inclusion and social participation
•       A diverse and stimulating university community is a shared responsibility
Core values of the unit are tied to the social model of disability, inclusive excellence and our philosophy of working students. Inclusive excellence is viewed as a social responsibility to work with the student to further both their ambitions and the educational mission, goals, values and plans of the institution. 

Who We Are

In collaboration with the university community, Disability Services ensures that students with disabilities receive reasonable accommodations and services to participate equally in the academic environment.

What Your Key Responsibilities Will Be

Administrative Management

Assumes responsibility for oversight of the following functional areas:
  • Access Team.
  • Case Review.
  • Informal Greivance Meetings.
  • Early and summer review of documentation processes for incoming students.
  • Flexibility Plan Processes.
  • Cultural Course Substitution and Tuition per Credit Review Committee.
  • Access Team specific processes procedural manual twice annually.


  • Manage a reduced caseload of students registered with Disability Services, including all students enrolled in the Law School.
  • Project management and ongoing evaluation of access services.
  • Lead and facilitate bi-weekly Access Team meetings.
  • Strategic planning, long- and short-term goal setting and assessment.
  • Works in collaboration with unit directors to provide effective management and clear direction to staff, students and the university community.
  • Quality control and review of intakes, internal assessments, information sessions, etc. 
  • Represents the department on higher level committees across campus.
Budget and Fiscal Operations

  • Review monthly budgetary updates provided by the director.
  • Provide input to the director, as requested, regarding the fiscal budget.
Human Capital and Resource Management 

  • Supervision of Access Coordinator Team including supervision meetings, coaching sessions, performance evaluations, etc.
  • Recruitment, hiring and onboarding of vacant Access Coordinator positions.
  • Manage the implementation, training and support for new processes and tools used by the Access Team.
  • Creates and/or approves performance plans, actions and personnel reviews prior to implementation.
  • Provide updates on new developments within the functional areas of the position at bi-weekly staff meetings.
  • Utilize a consultative approach to those under the reporting structure of this position.
  • Collaborates with the leadership team in hiring of additional personnel.
Professional Development

  • Attend, participate and present at professional conferences, workshops, lunch and learns, seminars, training sessions, and/or professional organizational meetings.
  • Stay abreast of current research in the field by publishing, reviewing publications, journals, technical information, etc.
  • Summarize and synthesizes new information to exchange with colleagues.
  • Anticipate future needs of, and stays abreast of trends in, of postsecondary disability trends.

Supervision received and exercised

  • The position reports to the Associate Director of Disability Services. In the absence of the Associate Director, the position reports to the Director of Disability Services.
  • This position directly supervises 5-6 exempt full time professional staff serving as Access Coordinators within Disability Services office, 1 Graduate Assistant, plus oversight of 1 on-call employee.

What You Should Know

Monday through Friday, standard unit business hours, with some evenings and weekends.

What We Can Offer

Salary range starts at $68,000.


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be Adaptable. Be Collaborative. Be Boulder.

What We Require

  • Master’s degree in higher education, education in leadership, student development, social work/psychology, business management or a closely related fields.  
  • 3 years of experience in direct service provision in a post-secondary disability services office.

What We Would Like You To Have

  • 3 to 5 years of experience in progressively responsible positions in a post-secondary disability services office with staff supervision, oversight and evaluation of program and service delivery areas.

Special Instructions

To apply, please submit the following materials: 
1. A current resume. 
2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position.
You will not be asked to upload references at this time.

Please apply by May 27, 2019 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

The University of Colorado is an Equal Opportunity/Affirmative Action employer