Jobs UNIVERSITY OF COLORADO BOULDER

Administrative Lead:

• Work closely with the Leeds Faculty Director of the Business Minor on delivery of the program. This includes:
• Estimate course capacities needed to meet student demand for completion of the minor.
• Share insights from students, prospective students, and other academic departments about the business minor curriculum.
• Offer support and collaboration to faculty director on proposed changes to the curriculum.
• Manage the Business Minor budget and be available to the Faculty Director and other school leadership to answer any question.
• Design and deliver business minor programming and enrichment events, including final competitions and recognition ceremonies.

Enrollment and Data Management:

• Manage the recruitment and admissions process, ensure admitted students enroll and track data related to enrollment management in Salesforce.
• Serve as Leeds Business Minor Salesforce superuser to track student enrollment, academic progress and engagement.
• Use CU-SIS and Salesforce data to create reports and dashboards to forecast future course needs, implement proactive advising, identify areas of program improvement and retention/intervention.
• Manage multi-system processes (e.g. map data between Salesforce, Qualtrics, Marketing Cloud and other platforms to create automated systems and dynamic personalized communications).
• Manage opt-in texting and mass SMS campaigns.

Academic Advising:

• Serve as academic advisor to 2000+ students in the minor seeking academic and professional support related to the business minor.
• Increase program retention by leading proactive communications for low-performing and/or disengaged students.
• Collaborate with cross-campus colleagues and partners to address students of concern.
• Enforce university and college-specific policies, manage student expectations and bridge student interests to appropriate co-curricular offerings.
• Primary contact during course registration cycles, addressing enrollment challenges and ensuring student record accuracy.
• Responsible for advising students and providing programming and services that support student retention in the minor.

Strategic Recruitment:

• Skillfully promote the Leeds Business Minor across campus to Faculty, Academic Advisors and their advisees to reach enrollment goals set forth by the Dean.
• Lead recruitment efforts at campus fairs, information sessions, class visits, departmental tabling, prospective student office hours, etc.
• Actively participate in cross-campus committees to further extend the network and develop greater understanding of various college and/or partner needs and interests.

Marketing & Communications:

• Coordinate marketing and communications campaigns to raise awareness among students and partners on campus to generate student intention to apply and drive application completion.
• Responsible for writing and delivering targeted internal student communications (e.g. newsletters, videos, texts, etc.) through various tech platforms (e.g. Marketing Cloud, Canvas, Mogli, Animoto, etc.) reliant on Salesforce data.
• Facilitate student focus groups and/or student interviews to collect future marketing content and ongoing program feedback.
• Customize external facing print, web and video-based marketing and communications.
• Where applicable with communications, partner with the Leeds Marketing and Communications unit to ensure brand and messaging consistency.

Supervisory Responsibilities:

• Hire, train and provide ongoing mentorship to a team of 2-5 student employees.
• Establish annual performance goals and support professional growth.

• 5+ years of relevant professional experience
• Experience supervising student employees or professional staff
• Proficient in Salesforce
• Robust understanding of academic and student affairs
• Experience in higher education administration
• Experience in admissions, academic advising and/or career counseling