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BOLD Student Success Senior Professional

Requisition Number:



Boulder, CO

Employment Type:

University Staff



Posting Close Date:


Job Summary

The BOLD Student Success Specialist will support and lead BOLD efforts to increase student success and retention for BOLD Scholars and students who have been historically underrepresented in the College of Engineering and Applied Science at CU Boulder. You will work on current BOLD retention and success initiatives such as advising of BOLD Scholars, management of the BOLD Student Success Center Tutoring Program, coordinating and assessing academic success programming, hands-on engineering skill workshops, summer bridge programs to bolster academic success, etc. This position will also create and assess new programs, informed by research and best practices in engineering education, that increase retention, achievement and inclusion.

Who We Are

The BOLD (Broadening Opportunity through Leadership and Diversity) Center is part of CU Boulder’s commitment to creating an environment where all students can achieve their dreams. Engineering is essential to the health, happiness and safety of our nation and planet, and the strongest engineering solutions are created by a work force diverse in gender, ethnicity and socioeconomic representation. The BOLD Center fosters success through academic resources, student leadership opportunities and a supportive community in order to break down the barriers that keep too many of today’s young talent from reaching their aspirations.

What Your Key Responsibilities Will Be

Management of Student Success Center Tutoring Program
  • Responsible for maintaining an inclusive tutoring center where students can receive assistance and support to achieve academic excellence. This position will be responsible for the management of the College of Engineering’s BOLD Student Success Center tutoring program, including the following:
    • Hire, train, and supervise a full staff of 20 - 30 undergraduate and graduate student tutors.
    • Oversee the space and scheduling of the tutors in the BOLD Center and satellite space in Aden and Williams Village.
    • Promote BOLD tutoring resources to students, faculty and staff using print and online materials.
    • Stay informed of and maintain relationships with other tutoring programs and staff across campus.
    • Monitor and manage the budgets and speedtypes for tutor salaries and work closely with the BOLD Business Services Coordinator to ensure that fiscal and HR policies are being followed.
    • Create study-groups for difficult courses and help students to connect with specialized tutoring services as needed.
    • Implement approaches to expand the student attendance and course support provided by the Student Success Center.
    • Assess and track tutoring in order to determine needs and opportunities. Share data with partners, including College staff, donors and BOLD Advisory Council.
BOLD Center Academic Success, Research, and Professional Development Program Initiatives 
  • Create strategic programmatic efforts that will increase BOLD and GoldShirt student academic performance and retention. This position will:
    • Collaborate with Academic Coaches and other retention staff in the College of Engineering and Applied Science to provide workshops and programs to enhance BOLD student’s academic skills and performance.
    • Assess, modify and bolster the academic courses and skills development workshops hosted by the BOLD Center with the goal of enhancing student retention and academic performances.
    • Support and enhance the attendance of BOLD students at engineering skill workshops while expanding the set of skills workshops offered to bolster student’s skills and confidence.
    • Support summer initiatives with a focus on academic preparation.
    • Understand the issues associated with upper-class student retention and implement college-wide strategies to address these needs.
    • Support professional development programming for BOLD students with a focus on connecting students with internship and career opportunities.
    • Lead BOLD research programs, including Spring Break for Research and YOU'RE@CU program.
    • Promote Graduate School, Summer REUs and other research opportunities, coordinate events to help underrepresented students prepare competitive applications. 
    • Track student participation in academic and research programs and the impact on retention. 
    • Work collaboratively with BOLD Retention Team and Engineering Advancement contacts.
    • Strategically assess outcomes using mixed methods, including surveys, participating tracking and focus groups.
BOLD Leadership 
  • Serve in a leadership capacity to represent BOLD on College of Engineering and Applied Science committees and to advance other BOLD initiatives.
Team Initiatives and Research
  • Help with BOLD programs and events, including the BOLD Welcome, Graduation, GoldShirt interviews, Explore Days, and other BOLD and College-wide programmatic initiatives. This position will present to College and campus entities about the work of the BOLD center and promote our services and resources. To be effective, and build upon the knowledge gained by others, the position must be aware of the performance-enhancing strategies found successful at engineering colleges throughout the country, and stay current (and contribute to) the engineering diversity and education literature. The Specialist is expected to contribute to the engineering education literature, by, for example, presenting at national engineering education conferences.

What You Should Know

Some evening and weekend hours are required.

What We Can Offer

We can offer a competitive salary, commensurate with experience.


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be Challenged. Be Proactive. Be Boulder.

What We Require

  • Bachelor's degree in engineering education, higher education, student affairs or a closely related field with five years of progressive professional student development and/or program experience with a focus on academic success and retention.
    • Equivalent combination of education and experience may substitute. 

What You Will Need

  • Exceptionally strong written and oral communication skills, and strong presentation skills.
  • Experience in data analysis, including data manipulation and reporting.
  • Experience planning and executing events for large numbers of participants.
  • Proficiency in Microsoft Office applications including Word, Excel Access and PowerPoint.
  • Knowledge of best practices in engineering academic support and retention practices.
  • Knowledge of continuous improvement models and processes.
  • Knowledge of CU-Boulder’s College of Engineering and Applied Science programs.
  • Detail-oriented, but also able to strategically optimize datasets.
  • Sensitivity to and appreciation of cultural, political, and geographical differences, with ability to work well with faculty, staff, and students from all backgrounds.

What We Would Like You To Have

  • Master's degree from an accredited University.
  • Experience with the engineering discipline.
  • Programs execution and development experience with a focus on STEM student retention and success Academic Advising and/or Coaching experience. 
  • Experience supporting underrepresented students in STEM. 
  • Experience in data analytics, statistics,assessment and program evaluation. 
  • Experience teaching and facilitating professional development sessions.
  • Proven track record working with students, parents, faculty, corporate representatives, and representatives of other educational institutions at all levels.
  • Familiarity with university systems (myCUHub, SIS, etc.).
  • Experience establishing and maintaining effective relationships with varied constituencies.

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position.
You will not be asked to upload references at this time.

Please apply by March 31, 2019 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

The University of Colorado is an Equal Opportunity/Affirmative Action employer