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Business Services Manager

Requisition Number:



Boulder, Colorado

Employment Type:

University Staff



Posting Close Date:


Job Summary

The Division of Student Affairs welcomes applications for a Business Services Manager. The business services team is responsible for supporting daily business transactions for key departments within Student Affairs that include, but are not limited to, procuring items on behalf of departments via the CU Marketplace or procurement card, processing expense and travel reimbursement/reconciliation requests for employee and non-employees, and completing journal entries, cash transfers, and cash deposits. 

The Business Services Manager plays an integral role in supporting the Director of Business Services by assisting in the management of projects, staff and operations, researching policy and compliance issues, and implementing process improvement efficiencies. This position is responsible for optimizing services provided to Student Affairs departments by continually evaluating policies, procedures, processes, operations, and changes in system requirements to ensure the most compliant and efficient procurement procedures are in place. They will provide technical expertise and excellent customer service utilizing independent professional judgement to develop processes and tools that assist departments and staff in meeting compliance requirements associated with state and university rules and regulations. The manager is responsible for maintaining successful relationships between the business services team, Student Affairs departments, external customers and the CU Procurement Service Center. 

Who We Are

The first priority of Student Affairs is students' development as successful, intellectually curious learners, and as healthy, competent, active citizens of the world. In collaboration with other members of the campus community, the Division provides educational opportunities, resources, and support to help each individual student reach his or her academic and personal goals. Student Affairs encompasses all the basic support services— where students eat, sleep, build community, make friends, and where students can go when they need help—that enhance the classroom experience.

Student Affairs is committed to enhancing student academic success while mitigating obstacles that may impede progress. We create inclusive environments to address student social, emotional, physical, spiritual, professional and academic needs to increase retention, academic progress and graduation rates. We provide programs and services to support student health and wellness, personal and professional goal-setting and progress, social involvement, motivation and academic self-efficacy.

What Your Key Responsibilities Will Be

Operations and Workforce Management
  • Manage staff capacity and workload of the business services team. 
  • Direct and support expense reimbursements, procurement card report administration, purchase orders, vendor payments, and general departmental financial management.
  • Oversee complex procurement processes to ensure timely completion and compliance.
  • Ensure compliance with all Division, university and state and federal rules/regulations/policies affecting procurement and financial transactions.
  • Develop, implement, and analyze performance goals and customer satisfaction benchmarks for the business services team to assist the Director of Business Services in managing resources and priorities.
  • Actively work to develop and maintain a culture of innovation, continuous improvement, service enhancements, and employee development.
Business Process Improvement
  • Provide strategic direction for business services team procurement and financial transaction processes, procedures, and best practices.
  • Provide leadership and support for business process improvement initiatives.
  • Identify training needs and develop programs.
  • Supervise technical and business professional staff in the business services team including recruitment, training, performance plans, personnel issues and performance evaluations.
  • Develop training programs and resources to develop staff and ensure consistency and standardization of business practices. 
  • Maintain effective relationships with key Student Affairs departments and takes a proactive role to evaluate operations of the business services team.
Liaison and Special Projects
  • Serve on Division and campus committees and task forces as needed.
  • Manage special projects as assigned by the Director of Business Services ensuring that project deadlines and outcome goals are met.
  • Represent the Director of Business Services at meetings and on committees and acts on the Director’s behalf as requested.

What We Can Offer

The anticipated starting salary for this position is $65,000.


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be Inclusive. Be Visionary. Be Boulder.

What We Require

  • Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Information Systems, Natural/Social/Physical Sciences, or a related field.
  • Minimum of three years of professional accounting/finance experience in a complex organization.
  • Minimum of two years of successful supervisory experience directing and evaluating professional and/or technical staff.

What You Will Need

  • Proven ability as a problem solver.
  • Excellent analytical, written, and oral communication skills.
  • Demonstrated customer service orientation with an ability to work with a wide range of people.
  • Demonstrated understanding and application of internal control principles.
  • Ability to understand transactional processes as well as “ the big picture” in order to determine and oversee continuous process improvement.
  • Strong attention to detail.
  • Ability to learn new skills quickly.
  • Ability to coordinate multiple projects simultaneously, meet inflexible deadlines and work independently.
  • Professional and collegial attitude in light of stressful timelines and complex situations.

What We Would Like You To Have

  • Master’s Degree in a related field from an accredited college or university.
  • Experience in the public sector or higher education environment involving multiple fund sources.
  • Experience with applicable systems (Concur, CU Marketplace, Cognos, PeopleSoft). 

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position.
You will not be asked to upload references at this time.

Please apply by February 25, 2019 for consideration.

Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

The University of Colorado is an Equal Opportunity/Affirmative Action employer