Jobs UNIVERSITY OF COLORADO BOULDER

The Division of Student Life consists of 30 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder.

Student Life Finance

Student Life Finance is a centralized service center for the Division of Student Affairs that provides support in all financial and accounting areas. Staff collaborate with departments to understand their operational processes in order to best advise them on appropriate accounting and financial practices. They assist with budget planning and financial management, financial reporting and analysis, billing and invoicing services, and more.

Divisional Cash Management

• Maintains working knowledge of financial and operational systems in the context of each unit’s operations: i.e. StarRez, Kx, Simphony, Fusion, EMS, and PeopleSoft, among others.
• Navigates various point of sale (POS) programs while adapting to different user interfaces, to input, extract, and contextualize information.
• Uses internal systems and third-party payment portals to report on and research customer service issues.
• Serves as a subject matter expert, bridging the gap between operations and cash management, by providing interpretation of fiscal policies and compliance.
• Adheres to and enforces compliance, timelines, and protocols.
• Applies knowledge of the University and campus policies to division operations.
• Collects, receives, and processes receipts from various campus locations, including cash, ACH, checks, and credit card transactions.
• Manages division change funds through verifying balances, providing denomination exchanges, and ensuring compliance with campus and system policies.
• Coordinates divisional cashiering activities through regular communication with key operational staff to meet financial target dates as part of the month and fiscal year-end processes.
• Leads cash management and financial trainings for professional and student staff within the division.
• Demonstrates attention to detail while maintaining consistent output and adherence to deadlines over a broad spectrum of operations.
• Records transactions through cash deposits, check submissions, and journal entries in a precise and timely manner.
• Leverages critical thinking in recurring and ad hoc assignments, generating documentation, and investigating sources of issues.
• Exercises critical analysis of cash operations and communicate to leadership when policies and procedures contradict an environment conducive to student success and engagement.

Internal Control and Financial Oversight

• Completes critical financial oversight.
• Verifies transactions within financial subsystems and third-party payment processors to ensure data integrity and accurate financial reporting.
• Performs complex reconciliations on revenue and balance sheet accounts.
• Documents reconciliation findings for future reference, potential audits, and to provide constructive feedback to units.
• Applies understanding of basic accounting principles to maintain appropriate account usage and support consistent reporting.
• Investigates discrepancies between point-of-sale (POS) systems and the GL to resolve or raise the issue.
• Collaborates with campus liaisons to meet due dates, leverage collective knowledge to resolve discrepancies, and implement new procedures.
• Maintains division and campus compliance policies, processes, and procedures.
• Supports PCI compliance through internal audits, physical environment evaluation, and training of divisional POS operations.
• Reviews and reconciles division revenue accounts to support unrelated business income (UBI) reporting.
• Reconciles sales tax deposits, incorporating data from multiple sources, and reports monthly total revenue to campus partners.
• Analyzes large data sets to identify areas of risk and non-compliance using professional judgment and critical thinking.
• Finds opportunities for business process improvement and procedural changes through professional judgment and familiarity with operations.
• Creates and maintains written manuals to document business procedures and maintain business continuity.
• Effectively plans, organizes, and prioritizes work with minimal supervision.

Customer Service

• Provides customer service via email and phone to campus partners as well as students and families, ensuring privacy of student data per FERPA (Family Education Rights and Privacy Act).
• Offers hospitality as a first point of contact to students, parents, and visitors as a University representative.
• Serves as the onsite contact for Student Affairs Finance, and Business Services.
• Participates in New Student Welcome, Move-In, and other campus events to support Student Affairs and student success.

This position offers the opportunity for a hybrid work schedule, requiring at least 4 days on campus.

• The starting salary for this position is $53,000.
• Onboarding assistance is available within the Student Life division guidelines.

Bachelor's Degree in a related area or equivalent professional work experience.

• Strong customer service skills.
• Proficiency in Excel.
• Highly diligent and organized.
• Excellent verbal and written communication skills with experience communicating complex subjects to customers from a diverse set of backgrounds.
• Commitment to diversity, inclusion, and equity.

• Prior experience in cash handling.
• Prior experience in higher education, public administration ora related field.
• Prior experience working with financial management software, student management software, or third-party vendor portals.
• Prior experience of PCI Standards.
• Knowledge of FERPA and its application in daily work.
• Excellent time management skills and ability to prioritize tasks.