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Crisis/Triage Therapist

Requisition Number:



Boulder, Colorado





Employment Type:

University Staff



Posting Close Date:


Date Posted:


Job Summary

The University of Colorado Boulder is searching for 2 Crisis/Triage Therapists! This is a fast-paced, dynamic clinical position that requires flexibility, multi-tasking, and strong crisis management skills. Counseling and Psychiatric Services (CAPS) crisis/triage clinicians work in a highly synergetic team environment, meeting frequently to coordinate active/emergent situations, and to establish and revise clinic procedures with crisis care in mind. CAPS requires all staff to integrate considerations and issues of Diversity and Social Justice in all assessment, treatment, referral, and training services provided.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

CAPS furthers the well-being of students and helps them succeed by providing a full range of clinical mental health services, consultation, and outreach to the campus community. We also offer outstanding training to the next generation of mental health providers. CAPS is a multicultural, multidisciplinary, and multi-theoretical staff. We are committed to affirming diversity and seek to provide a safe and welcoming environment for everyone we serve.

What Your Key Responsibilities Will Be

Face-to-face/direct crisis services
  • Provide front-line staffing of CAPS’ clinical triage system. Triage includes short-term, in-person, telehealth, and/or phone interventions, and assessment of current mental health status to stabilize students in crisis & determine appropriate disposition. Consider/recommend appropriate level of care and inpatient hospitalization when indicated.
  • Initiate involuntary psychiatric holds when indicated based on Colorado mental health statutes.
  • Organize workflow according to presumed severity of presenting situations. Work closely with CAPS front desk staff to ensure all incoming requests are attended to and resolved.
  • Provide crisis stabilization to current clinic clients when their primary clinicians are unavailable or need crisis backup.
  • Carry small caseload of clients for mental health management purposes, employing recurring sessions when indicated to maintain client stability.
  • Develop strengths-based crisis and treatment plans that are responsive to client goals, needs, and resources, and promote resiliency and engagement with formal mental health services and other supportive resources within the CU Boulder community.
  • Support student populations who are traditionally underserved by current systems to increase motivation for and reduce barriers to engaging in recommended mental health and other supportive services.
Crisis care coordination
  • Provide crisis consultation to CAPS clinic staff in emergent situations and regarding ongoing care of high acuity clients.
  • Collaborate with multiple 3rd party/collateral agencies, university departments, and members of student’s community (family, friends, faculty, etc.) to assess crisis reports. Act in a consultative capacity to recommend appropriate crisis responses.
  • Track students who are contacted by first responders or transported to hospital/crisis units to provide collateral information for continuity of care and coordinate discharge aftercare.
  • Develop working relationships with police, first responders, and local hospitals/crisis centers. Coordinate welfare checks and psychiatric holds when necessary.
  • Coordinate referrals for resources internal and external to CU Boulder. Engage in collaboration & relationship building with community mental health resources and other CU Boulder departments to ensure exemplary care for students when referred.
  • Attend all assigned staff and team meetings and participate in committees as assigned.
  • Provide crisis care training to new CAPS staff and trainees.
  • Maintain accurate and timely documentation.
  • Maintain Electronic Medical Record according to CAPS standards.

What You Should Know

  • This position’s anticipated schedule is Monday – Friday during regular University business hours. Flexible work schedules may be available. 
  • This position can work in a hybrid work modality, with up to 2 days per week being allowed to work remotely.

What We Can Offer

The salary range for this position is dependent on years of independent licensure and education: 
  • Master’s degree: $68,250 – $84,477 annually.
  • Doctorate degree: $77,700 - $96,174 annually.


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be impactful. Be supportive. Be Boulder.

What We Require

  • Master’s or doctorate degree in clinical social work, marriage & family therapy, psychology, professional counseling, or comparable area of study. 
  • Licensed in the state of Colorado as LCSW, LPC, LMFT or Clinical Psychologist by the date of hire. 
  • One year of experience in crisis care/stabilization and case management. 
  • Eligible for clinical privilege's as determined by the Credentialing and Privileging Department. 

What You Will Need

  • Demonstrated multicultural competence and commitment to a multicultural organizational development and a commitment to multicultural competence and social justice issues.
  • Good written and oral communication skills. 
  • Excellent social skills. 
  • Basic functional digital literacy (experience with Windows based systems).
  • Ability to work independently in high-stress situations.

What We Would Like You to Have

  • 2 years experience in crisis care and case management. 
  • Experience with involuntary psychiatric holds and hospitalization process. 
  • Experience with college student population and setting. 
  • Specific training in crisis intervention, trauma informed care, mental health statutes, crisis de-escalation. 

Special Instructions

To apply, please submit the following materials:

  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by February 25, 2024 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: