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Data Science Graduate Program Advisor

Requisition Number:

36123

Location:

Boulder, Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

23-Jan-2022

Date Posted:

12-Jan-2022

Job Summary

The Data Science Graduate Program Advisor manages the program’s master’s students, including Coursera-based degree students (Coursera), and in-residence professional students (Professional Master’s Program - PMP), as well as the students in a campus-based online degree (online). This position is responsible for proactive outreach and communication to these students. The incumbent informs and advises students of their degree milestones and tracks their progress towards fulfilling them; advises students about the nature and content of the program’s curricula; helps prepare students to take advantage of professional development, and community-building opportunities; informs students and faculty of how to navigate systems, academic processes, and policies at CU Boulder; encourages students to become contributing members of the CU community; assists in the recruiting, admitting and onboarding of new Coursera/PMP/online students through the annual admissions cycle; develops and implements marketing and recruiting strategies in collaboration with the program’s Faculty Director and student services staff; and prepares students to become future leaders in their field.

The Data Science Program (DS) is committed to developing collaborative, student-centered relationships between graduate program advisors and graduate students that support achievement of academic success, promote personal and professional development of students, and foster a sense of community for our graduate students. The DS advisor supports the student through a developmental, student-focused approach. This role is charged with developing and implementing advising strategies and interventions to enhance the performance and persistence of students and support the graduate education mission of the data science program more broadly by supporting the faculty who oversee the data science graduate programs. This position has a regular student caseload and contributes an expanded role by performing elements of service to the Graduate School and/or campus graduate advising community.


The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

The Graduate School serves as the intellectual crossroads of the university. More than 5,000 graduate students from around the world come to CU Boulder to pursue graduate certificates, masters, and doctoral degrees in over 150 programs. We offer degrees across a full range of fields which, alongside our robust interdisciplinary programs and centers, provide an outstanding environment in which to pursue graduate work. 

What Your Key Responsibilities Will Be

Academic Advising

  • Perform academic advising for Coursera, PMP, and online students within the program, consistent with current advising standards and protocols with tasks including but not limited to:
  • Track student progress by maintaining student records.
  • Maintain and update degree plans, advising Coursera/PMP/online students regarding academic requirements and options for completing them, staying current regarding changing curriculum. Uses degree audit system as appropriate.
  • Review and process student requests, including but not limited to transfer of credit requests, requests for exception to policy, Bachelor’s-Accelerated Master’s student forms, and graduation forms/processes. Distinguishes between routine cases and those that require faculty involvement.
  • Help students with course registration issues as needed, including requests for late registration/changes or leave of absence.
  • Serve as Coursera/PMP/online student liaison with the DS staff and faculty, presenting student petitions, as needed.
  • Serve as first point of contact for current students with questions or concerns. Assists students with problem-solving and campus resources. Bring ups appeals or grievances to faculty director as appropriate.
  • Work closely with graduate advisors and/or graduate program assistants in Applied Mathematics and Computer Science, sharing program concerns and communicating information and issues back to the program as needed.
  • Serve as liaison with the Graduate School on all aspects pertaining to program’s Coursera/PMP/online students.
  • Track Coursera/PMP/online student progress with respect to program achievements. Recommends corrective actions for these students who are not meeting program goals or requirements. Works as liaison with Graduate School regarding graduate academic standing issues and academic recovery plans.
  • Proactively tracks, contacts, and works with special student populations (e.g., students in academic difficulty, non-traditional students, student parents, members of underrepresented groups, etc.) and calls out critical issues to faculty and/or school, college and campus resources.
  • Advise and counsel current students, faculty, and staff on policies, procedures, rules, regulations, and graduation requirements/processes of Coursera/PMP/online degree programs. Understands and applies differing rules for Coursera students and PMP/online students. Is deeply knowledgeable about program, Graduate School, and university-wide policies and procedures and how to apply them consistently to different circumstances.

Recruitment, Marketing and Communication

  • Collaborate with Program & Marketing Coordinator to ensure information on the program’s graduate program website is accurate, compelling, and up-to-date. Keeps recruitment materials up to date.
  • Collaborate with Program & Marketing Coordinator to develop marketing materials for distribution to prospective students, alumni, industry, and other partners.
  • Work closely with the Office of Admissions graduate recruiting team to coordinate recruitment efforts.
  • Coordinate with the program marketing team and faculty to implement marketing and recruitment campaigns that have both national and international outreach.
  • Work closely with the Faculty Director and industry partners to seek opportunities of recruitment of PMP students from industry.
  • Work closely with undergraduate advisors in approved BAM programs, as applicable, to share information on the program’s PMP/Online BAM programs and requirements and to recruit students to these programs.

Admissions

  • Serve as main point of contact for all applicants to the Coursera/PMP/online programs and guides applicants through the entire application process. Advises prospective students about program offerings and the requirements for admittance into the program’s graduate degree. Connects applicants to relevant school, college and campus resources/programs as needed.
  • Assist in implementing PMP/online and BAM admissions review process and tracks applications received. Takes instructions from Faculty Director, steering committee, and/or admissions committee on any final Coursera/PMP/online admission decisions; coordinates final degree admission decisions with the Faculty Director.
  • Inform the faculty adviser about individuals from underrepresented populations in the applicant pool.
  • Work within the application system to manage all stages of applicant processes, including notification to applicants of acceptance or non-acceptance to PMP/online degree programs.
  • Serve as liaison to Graduate School and admissions teams related to admissions system/website updates for degree offerings.

Administration

  • Design and determine the process for gathering, maintaining, and analyzing Coursera/PMP/online statistics and recruitment data regarding applicants, matriculates and graduates, and benchmarks against peer programs.
  • Inform students and faculty about fellowship opportunities for all students as well as traditionally underserved populations such as women and underrepresented groups.
  • Design and determine the process for Coursera/PMP/online student orientation, working with faculty members, staff, and the Graduate School.
  • Track recruitment, retention, and performance of women and underrepresented groups in the Coursera/PMP/online program and informs the Faculty Director of relevant trends.

Other

  • Participate in professional development activities.
  • Support the data science program with their events, talks, diversity and inclusion efforts and other projects as needed.
  • Design and coordinate student-focused events to promote a sense of community and increase retention rates among current graduate students.
  • Help the program with other projects, where and when needed.

What You Should Know

  • All University of Colorado Boulder employees are required to follow the campus COVID-19 vaccine requirement. New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.
  • We anticipate that this position will support a hybrid format (remote and in-person work).

What We Can Offer

he salary range for this position is $60,000 - $70,000. Relocation available if not local.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be informed. Be strategic. Be Boulder.

What We Require

  • Bachelor’s degree from an accredited institution.
  • One year of professional-level experience as an academic advisor, admissions counselor or related program support at an educational institution, including experience with admissions and recruiting cycles and processes.
  • Equivalent combination of education and experience may substitute.

What You Will Need

  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Outstanding customer service skills.
  • Demonstrated ability to work as a member of a team and within a collaborative work environment.
  • Exceptional organizational, planning, analytical, and technical skills.
  • Exceptional attention to detail.
  • Ability to work independently, prioritize multiple projects and requests, and work in a fast-pace environment.
  • Demonstrated passion for working with students from onboarding to graduation within a high-volume setting.
  • Sensitivity to and appreciation of cultural, political, and geographical differences, with ability to work well with faculty, staff, and students from around the world.
  • Demonstrated commitment and leadership ability to advance diversity and inclusion.
  • Demonstrated experience with Microsoft Office (Word, Excel, Power Point).
  • Demonstrated experience with Cloud-based services such as Dropbox, Google Drive, and/or Google’s G Suite.
  • Willingness to work in an environment which may demand some flexibility or evening/weekend work.

What We Would Like You To Have

  • Master's degree from an accredited institution.
  • Two years of professional-level experience as an academic advisor for graduate students in STEM fields in a college or university setting.
  • Two years of experience with admissions and recruiting cycles and processes.
  • Familiarity with graduate student admissions and recruiting cycles and processes.
  • Successful experience working with faculty.
  • Familiarity with University of Colorado's student information systems.
  • Experience with software that handles on-line applications and CRM for graduate student recruiting and admissions (Slate).
  • Established skills and experience using technologies that support academic advising standard methodologies.

Special Instructions

To apply, please submit the following materials:

  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by January 23rd, 2022 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu