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Director of Student Success and Advising, School of Education

Requisition Number:



Boulder, Colorado

Employment Type:

University Staff



Posting Close Date:


Date Posted:


Job Summary

The School of Education at CU Boulder encourages applications for the position of Director of Student Success and Advising! This role leads the growth and direction of the advising team within the School of Education, and is responsible for building partnerships across all constituencies on and off campus. The Director is pivotal in designing a college experience for our students that values their identities and cultures while engaging them in an active partnership as they strive toward their academic and career goals. This position will also lead the engagement in culturally sustaining practices that center around racial equity, the removal of barriers, and the equity-centered mission of our school through a purposeful focus on serving students with an ethic of care.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Our mission in the School of Education is grounded in a lived dedication to democracy, diversity, equity, and justice. We teach and conduct research to make a positive impact on schools and communities. Our faculty, researchers, staff, and students lead to evidence-based policy and practice. We aim for our graduates to be engaged and informed educators, researchers, policymakers, and community leaders. We offer ground breaking, engaging teacher preparation, innovative undergraduate programs, and Colorado's top-ranked graduate education in Literacy Studies; STEM Education; Educational Foundations, Policy & Practice; Equity, Bilingualism, and Bi-literacy, Learning Sciences & Human Development; and Research, Evaluation & Methodology.

What Your Key Responsibilities Will Be

Program Management:

  • Serve as lead student success/advocacy administrator, managing day-to-day operations and leading and inspiring standard processes in Advising, Outreach, and persistence services.
  • Develop responsive advising services grounded in equitable practices/needs of students. Engage in ongoing assessment and evaluation of services and make appropriate changes to remove barriers/enhance the student experience.
  • Assess, assign, and manage student caseloads.
  • Work with our advising team to design comprehensive processes that are responsive to our unique student needs, including students working towards their initial teaching license.
  • Design, implement, and assess advising/retention processes, policies, as well as procedures that impact our students’ ability to thrive including receiving timely advising, understanding university wide supports and opportunities sources, teacher licensure requirements for their teacher licensure program (for licensure-track students), and connecting with just-in-time resources.
  • Communicate assessment results with collaborators and apply results to improve services/practices.
  • Provide ongoing implementation, management, and administration of work flows to support student/advisor partnership and engagement, relationship building and student ownership and advocacy of their journey.
  • Guide student success Advisors in managing students in their caseload to include prospective, initial, and early academic warning advising; stay updated on standard methodologies in advising and retention services; collaborate with campus partners and advising leadership on assessment and enhancement of current practices.
  • Develop responsive engagement programs that promote belonging and student wellness; engage in service assessments to ensure in-person and virtual services are employing student centered and student development informed practices.
  • Ensure Academic Advising/student supports remain open and responsive to students’ development.

Leadership & Supervision:

  • Serve as a member of the student success and teacher education leadership teams.
  • Provide leadership and supervision to SOE advising team, modeling professional behavior and demeanor, decision-making that is data-driven, equity-minded, care-focused and supports program standards and mission.
  • Work with colleagues across SOE and campus community to develop cohesive onboarding processes for new advisors in SOE.
  • Evaluate staff in accordance with campus wide policies and procedures, and other applicable policies and guidelines; develop comprehensive and thoughtful professional development plans tailored to the individual needs of employees.
  • Advocate for innovations in technology and other student support services to increase the effectiveness of the delivery and reception of services.
  • Identify ongoing program needs that promote staff and student care and advances the college toward its mission.
  • Engage in directed and self-guided training to stay current on changes in higher education, student populations, student development needs, initial teacher licensure, education technology, etc., and apply national, state, and internal data sources to assess effectiveness of support services.

Strategic Collaboration & Partnership:

  • Partner, collaborate, and advocate for student success through progression, retention, and career/transfer readiness.
  • Work the with business office to assess annual financial needs of advising team; request funding for professional development, training, technology, retention or other needs on an ad hoc baas required; exercise effective stewardship over college resources.
  • Partner with the leadership community (all the directors of the different licensure/minor/certificate programs) in the school/other leaders in advising to align processes, advising tools, and advance equity through a student care model.
  • Partner to ensure equitable coordination and collaboration for access, retention, and engagement of programs to support students.
  • Collaborate across the School and campus to identify improvements to business practices and procedures that will increase student retention, completion, and career readiness.
  • Serve on committees and participate in workgroups to advance the SOE student care model, specifically advocating for improvements in policies/practices that support student success for our students.
  • Collaborate on development of student success communication plans and associated outreach materials to ensure alignment with campus level, community, district, and state communication vision.

Data Informed & Equity Minded Decision Making:

  • Serve as primary contact for data analysis in areas of responsibility.
  • Partner with SOE’s Planning, Assessment and Reporting Analyst and the Office of Institutional Research to compile, analyze, and present statistical data as directed by student needs and requested periodically by leadership.
  • Use early momentum metrics to assess support effectiveness/advising services and practices.

What You Should Know

  • Schedule for this position is M-F 8am-5pm, with some evenings and weekends possibly.
  • This is a hybrid position with a minimum of 3 days in the office.
  • All University of Colorado Boulder employees are required to follow the campus COVID-19 vaccine requirement
    • New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.

What We Can Offer

  • The salary range for this position is $79,000 to $84,000
  • Relocation assistance available along School of Education guidelines.


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be authentic. Be groundbreaking. Be Boulder.

What We Require

  • A bachelor’s degree or equivalent combination of education and experience may substitute.
  • 4 years of job related experience, including lead or supervision experience.

What You Will Need

  • Ability to communicate clearly and with care to and with colleagues.
  • Ability and desire to work cooperatively with colleagues, students, customers.
  • Active listening skills with the ability to understand people’s ideas and concerns.
  • Adept at resolving confrontations, disagreements, and complaints in a constructive manner.
  • Maintain a high-standard of integrity and honesty.
  • Proven self-lead learner with the ability to enlist support from colleagues in obtaining the information, resources, and training needed to accomplish work effectively.
  • Able to engage in thoughtful decision making.
  • Ability to set expectations and goals grounded in college and unit vision, student needs, and equitable practices.
  • Ability to learn and effectively identify systemic inequities affecting colleagues and students.
  • Demonstrate appropriate depth of knowledge in assigned areas.

What We Would Like You To Have

  • Master's degree in Advising, Student Affairs, Higher Education fields
  • Experience leading in sophisticated work units with varying levels of knowledge, expertise and job responsibilities
  • Solid understanding of equity, diversity, and inclusion with examples of how they relate to colleagues, students, and policies and practices within higher education and/or related systems.
  • Demonstrated experience working with small and large teams across multiple units in designing, implementing and assessing programs and/or initiatives in academic advising and student support services to support student development and learning needs.
  • Strong understanding and proficiency in technology, particularly Microsoft Office Suite, ability to quickly navigate sophisticated databases and adapt to new campus technologies.
  • Experience advising in or familiarity with K-12 teacher education/licensure program.

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. 
We may request references at a later time.

Please apply by December 5, 2022, for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: