Jobs UNIVERSITY OF COLORADO BOULDER

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Donor Stewardship Coordinator

Requisition Number:

60348

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

17-Nov-2024

Date Posted:

06-Nov-2024
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Job Summary

The University of Colorado Boulder’s Donor Relations team encourages applications for a Donor Stewardship Coordinator! The Coordinator will be primarily responsible for donor communications, campus acknowledgment programs, and donor engagement efforts, ensuring personalized and meaningful recognition of CU Boulder’s donors. This role will also provide support for donor events and collaborate on key stewardship projects that enhance the overall donor experience. 
The ideal candidate will have strong attention to detail, excellent organizational and communication skills, ability to work in a fast-paced environment, and experience working with both data and creative content. The Donor Stewardship Coordinator will balance multiple projects while ensuring the accurate collection and analysis of data to refine stewardship strategies. 

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

CU Boulder Advancement is committed to a culture of joy, collaboration, excellence, and impact. These values define our culture and drive our engagement and fundraising success. We are also committed to diversity, equity, and inclusion (DEI), with efforts to challenge systems, policies, and practices that enable oppressive ideologies. Accountability for our commitment to DEI is established through specific individual and team goals that evaluate our progress and growth. 

What Your Key Responsibilities Will Be

Campus Acknowledgments & Donor Communications 
  • Manage and coordinate donor communication efforts, including campus acknowledgments, behavior-based communications, scholarship updates, and other forms of donor recognition.
  • Ensure the accuracy of donor data and perform vital data entry to support analysis of acknowledgment efficiency and impact.
  • Develop and maintain donor lists, track communication touchpoints, and improve personalization and overall stewardship strategies.
  • Manage data sets for donor segments, recognition cohorts (societies, circles), and stewardship programs, working within the CRM and other data systems.
  • Ensure all donor communications adhere to university policies, donor privacy regulations, and legal requirements related to charitable giving.
  • Maintain strict confidentiality of donor information, adhering to ethical and professional standards for data security.
Donor Stewardship & Impact Reporting 
  • Collaborate with key campus partners to gather and compile data for donor impact reports, ensuring donors receive important updates on how their gifts are being used.
  • Coordinate the distribution of various impact reports and donor stewardship communications, tailoring content to align with donor interests and stewardship strategies.
  • Support the execution of recognition programs, including managing data sets related to recognition societies and coordinating various communications.
  • Track donor landmarks (e.g., anniversaries, cumulative giving thresholds) to ensure timely and appropriate recognition.
  • Assist in developing donor satisfaction surveys and feedback mechanisms, analyzing results to improve donor engagement and acknowledgment processes.
  • Work closely with colleagues in Advancement to track and respond to donor feedback, ensuring continued relationship-building and donor retention.
  • Coordinate and connect with volunteers throughout the creation of various stewardship touches (e.g., videos, events, impact quotes, etc.).
Donor Event & Engagement Support 
  • Prepare invitation lists and data sets to ensure accurate constituent inclusion and recognition for donor events.
  • Support communication efforts before and after events, including invitations, outreach, follow-up engagement, and quarterly event and engagement metric tracking.
  • Provide logistical support for on-campus donor experiences, including event setup, parking coordination, and campus tours.
  • Provide logistical support for volunteer activities related to donor events and recognition programs.
Cross-Functional Collaboration & Additional Support 
  • Act as a liaison between the Donor Relations team and other internal departments (such as Development, Annual Giving, Marketing and Communications, and Alumni Relations), ensuring consistency and coordination of messaging and recognition strategies.
  • Participate in cross-functional team meetings to stay aligned on donor engagement strategies and institutional priorities.
  • Collaborate on donor stewardship projects and initiatives with the Assistant Director and Senior Program Manager.
  • Lead and support training on donor stewardship standard processes for campus colleagues.
  • Maintain an inventory of gifts and mementos, coordinating cost-efficient orders with the stewardship roundtable.
  • Assist with outreach and communication to external vendors.

What You Should Know

  • This position will occasionally be required to work evenings/weekends.
  • This position has the ability to work a hybrid schedule with some days on campus and some days remote.

What We Can Offer

The salary range for this position is $51,000 - $56,000 annually. Relocation assistance is available within Advancement guidelines. 

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be effective. Be proactive. Be Boulder.

What We Require

  • Bachelor’s degree or equivalent experience or combination of education and experience may substitute.

What You Will Need

  • Strong written and verbal communication: Ability to communicate effectively in both writing and speaking. 
  • Solid time management and organizational skills: Proven ability to prioritize and manage multiple tasks simultaneously. 
  • Strong attention to detail: Ability to organize and distill complex information, ensuring accuracy in all tasks. 
  • Excellent customer service and interpersonal skills: Ability to exercise a high degree of tact, discretion, and collaboration while working with a diverse population of partners. 
  • Adaptability: Ability to manage various tasks simultaneously while maintaining phenomenal standards of quality, and to easily adapt to changing priorities as needed. 
  • Knowledge of university policies: Ability to master and apply University policies and procedures in relevant situations. 
  • Commitment to shared values: Ability to embrace and uphold the values of the Office of Advancement, including joy, excellence, collaboration, and impact. 

What We Would Like You to Have

  • Experience in or understanding of a non-profit, higher education, or related environment through internships, volunteer work, or part-time positions.
  • Demonstrated ability to coordinate multiple projects or tasks, either in academic settings, internships, or volunteer roles, with strong organizational and time management skills.
  • Experience in customer service, hospitality, or event support, with a focus on providing excellent service and establishing relationships.
  • Strong writing skills, gained through academic projects, internships, or part-time positions, including drafting reports, communications, or other written materials.
  • Familiarity with CRM systems, data management tools, or databases (such as Salesforce) is a plus, but not required; willingness to learn new software and tools quickly.
  • Proficiency in standard office software (e.g., Microsoft Office Suite) with an ability to adapt to new technologies.
  • Ability to handle sensitive and confidential information with discretion and professionalism. 

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. 
We may request references at a later time.

Please apply by November 17, 2024 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu