Jobs UNIVERSITY OF COLORADO BOULDER

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Education Abroad Enrollment Coordinator and Office Administrator

Requisition Number:

65205

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

22-Jun-2025

Date Posted:

12-Jun-2025
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Job Summary

The Office of Education Abroad at CU Boulder welcomes applications for the Enrollment Coordinator and Office Administrator! The position supports the Education Abroad (EA) office by acting as the following:

1) Unit enrollment coordinator and registrar;
2) Office administrator;
3) Front desk student employee supervision, and; 
4) Program assistant for a diverse portfolio of education abroad programs. This position provides essential administrative support and expertise for all EA teams.

Education Abroad is a unit within International Education in the Office of Undergraduate Education within the Division of Academic Affairs, at the University of Colorado Boulder. The mission of this unit is to develop, operate and maintain a comprehensive portfolio of education abroad programs for CU Boulder students and academic units, including study abroad, international student exchanges, international internships, faculty-led Global Seminars, faculty-led Global Intensives, CU in D.C. programs and international research and service learning. The unit is responsible for health and safety and risk mitigation for students going abroad on CU Boulder sponsored programs, and oversees campus support for International Travel Registration, in compliance with the CU Boulder Policy on Student International Travel and Programs.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The mission of International Education (OIE) is to actively promote international and intercultural understanding and to enrich the academic and cultural environment of CU Boulder by facilitating the exchange of people and ideas.

OIE brings CU to the world and the world to CU. The Office of International Education (OIE) serves the University of Colorado Boulder by: 
  • Promoting international and intercultural community and culture on campus.
  • Enriching the academic and cultural environment by facilitating the exchange of people and ideas.
  • Collaborating with faculty, staff, and students to make international opportunities accessible and sustainable.

What Your Key Responsibilities Will Be

Education Abroad Enrollment Coordinator & Registrar
  • Serve as the EA Registrar and liaison to the Registrar’s Office
  • Create courses & enroll students for Global Seminars and Global Internships:
  • Build new and maintain existing Global Seminar, CU in D.C. and Global Internship courses in Campus Solutions (CU-SIS) and CLSS systems
  • Coordinate the registration process for Global Internship students
  • Enroll students in the appropriate EA placeholder course
  • Admit non-degree students to CU Boulder for the purposes of receiving credit on UCB programs abroad
  • Enroll CU in D.C. students in their appropriate courses in CLSS and CU-SIS and submit a grade plan to the Registrar's Office upon receipt of grade reports
  • Process student withdrawals by either dropping them from the placeholder course or processing the COR form
  • Remain up to date on CLSS and CU-SIS processes
  • Work with students, the Registrars Office, and the EA Finance team on enrollment issues and assist, when possible, with resolving any enrollment holds or over-enrollments
  • Maintain accurate communication with students regarding registration processes
Office Administration
  • Provide administrative support to EA Director as needed, including scheduling and hosting visitors and/or conferences, doing research, etc.
  • Assist EA staff with scheduling complex meetings, create room bookings, and assist with event catering and logistics
  • Coordinate scheduling for faculty-director workshops, orientations, committee meetings, and other events
  • Assist the Fair Coordinator with Fall Fair catering and logistics, alumni recruitment, and supply inventories
  • Liaise with other campus units including building proctors, parking, facilities management, mailing services, etc.
  • Organize and arrange for Property Services’ surplus pickup and disposal
  • Maintain EA protocols and policies regarding staff health and safety while working in the office
  • Take minutes at bi-weekly team meetings and Program Manager meetings
  • Serve on various committees and task forces to help EA advance its strategic plan and improve upon office efficiencies
  • Support staff members in the final stages of hiring processes for permanent employees including interview scheduling, etc.
Oversee Front Desk Operations
  • Supervise, hire and train 2-3 EA front desk student employees (student employee level II)
  • Coordinate with ISSS on scheduling, hiring, onboarding, training, and logistics
  • Provide regular feedback to students, performance coaching, and be available to support and respond to questions
  • Serve in a backup capacity to cover front desk shifts when primary front desk staff are out of the office
Program Assistant for Education Abroad
  • Work with the Education Abroad Program Management team to support students and the administration of student applications.
  • During the application cycle:
    • Use EA’s CRM software Terra Dotta (TDS) to track students’ applications and communicate with students
    • Assist PMs in the application and acceptance processes when requested
    • Follow up with students via phone and email on incomplete or missing application pieces, discrepancies in application submissions, and incorrectly completed materials
  • At the end of each term:
    • Confirm participants by provider confirmation deadlines as appropriate
    • Send EA student rosters to other campus units
    • Enroll students in TravelTracker, CU’s safety and security resource provider for Global Seminar programs
  • Serve as a member of the Orientation Team:
    • Recruit alumni to attend pre-departure orientations
    • Assist with scheduling and reserving rooms when needed
    • Provide signage, handouts, and other necessary supplies
  • Other duties as assigned

What You Should Know

  • Hybrid work schedule offered.

What We Can Offer

  • $48,000 - $62,000, Relocation may be offered within departmental guidelines.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be authentic. Be inspired. Be Boulder.

What We Require

  • Bachelor’s degree or equivalent combination of education and experience may substitute.
  • Experience in an administrative field related to the work assigned to the position.
  • Appropriate education will substitute for the required experience on a year-for-year basis.
  • Proficiency in using Student Information Systems or HR systems.

What You Will Need

  • Attention to detail
  • Customer service
  • Communication
  • Event planning
  • Flexible
  • Team player

What We Would Like You to Have

  • Bachelor’s Degree.
  • Four years of experience in an administrative occupational field related to the
  • work assigned to the position.
  • One year of administrative experience at an institution of higher education.
  • One year experience working in Campus Solutions Student Information System and CLSS course creation systems (or similar).
  • Proficiency in using databases including TerraDotta global education software.
  • Knowledge of CU Boulder.
  • International experience.

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
 
Please apply by 6/22/25 for consideration.
 
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu