Jobs UNIVERSITY OF COLORADO BOULDER

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IAM Application Administrator

Requisition Number:

62130

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

18-Feb-2025

Date Posted:

12-Feb-2025
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Job Summary

The Office of Information Technology encourages applications for an Application Administrator on the Identity and Access Management (IAM) team! This position serves as the service operation administrator for a variety of IAM products, including the Oracle Identity Manager service and the Grouper Access Management services. It is also responsible for enhancing the overall secure identities framework through MFA strategies. This role will collaborate with senior leads for the day-to-day operation, support, and governance of the entire IAM service stack. This includes the maintenance of a risk-averse security standard and contributing to the ongoing efforts to improve CU Boulder's overall security posture. This position collaborates with the IAM Application Manager and will assist with the integrations of IAM solutions to various services across OIT and the campus. The position will also be a part of a formal on-call rotation to provide 24/7 availability to all services.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Vision:
  • Office Information Technology will be valued by campus as a strategic, inclusive and innovative partner in advancing learning and discovery in order to enable CU Boulder to be a premier public university.
Mission:
  • Office Information Technology enables campus priorities by providing high-value IT services and solutions. 
Values: 
  • Trust, as a foundation for how we engage with one another and with campus partners, along with 
  • Avid curiosity in how to better support the campus and our stakeholder’s while 
  • Fostering empowerment and authentic engagement among ourselves and 
  • Celebrating inclusivity that promotes a sense of belonging while acknowledging that each person is unique and valued. 
Strategy: 
  • Office Information Technology will advance learning and discovery by delivering high-value reliable IT services and solutions that:
    • Provide a fluid and adaptable academic and student experience 
    • Enable research competitiveness and 
    • Deliver core infrastructure and enterprise IT services for business effectiveness.
Based on our departmental goals and our commitment to diversity and inclusive excellence, CIO Information Technology particularly welcomes applications from candidates whose knowledge, skills, and abilities, and desire to contribute to an inclusive campus environment, will help us achieve our vision of a diverse and inclusive community.

What Your Key Responsibilities Will Be

Service Operation:
  • Manage day-to-day routine tasks related to the operation of Identity & Access Management infrastructure, applications, and processes, including event and problem detection, incident management, restoration of service, investigation and root cause analysis, and remediation. Service operation may also include request fulfillment and providing access to Identity services and applications. 
Continual Service Improvement: 
  • Regularly review, benchmark, and audit services and processes and identify specific improvements to increase quality and value. Verify that these initiatives are carried out and are positively impacting services and users.
Integration and Consultation for OIT Projects and Campus IT Initiatives: 
  • Provide technical expertise and recommendations on identity and access requirements for new projects and established processes. Integrate applications and services with Identity & Access Management tools and solutions and communicate best-practices for authentication, authorization, and provisioning.
Service Transition: 
  • Participate in the building of Identity & Access services and processes and ensure that changes are evaluated, tested, and carried out in accordance with established organizational change practices. Support knowledge management by contributing to and maintaining documentation and capturing details of changes and problem resolution.
Service Strategy & Design: 
  • Participate in strategic decisions about how best to fulfill the Identity & Access Management needs of both users and IT service providers. Accompany and assist senior administrators and architects in the exploration of new technologies and design initiatives.
  • The above duties will be performed with guidance from more senior team members as needed.

What You Should Know

  • This position is in a hybrid work situation.
  • Visa Sponsorship is not available for this position.

What We Can Offer

  • At the entry-level, $54,060 - $60,942.
  • At the Professional level, $66,300 - $74,712.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be authentic. Be dynamic. Be Boulder.

What We Require

At the entry-level:
  • Bachelor’s Degree from an accredited institution of higher education in information technology, computer science or related field. Equivalent professional experience in application administration or support may be substituted for the degree on a year-for-year basis.
At the Professional level:
  • Bachelor’s Degree from an accredited institution of higher education in information technology, computer science or related field. Equivalent professional experience in application administration or support may be substituted for the degree on a year-for-year basis.
  • 1 year of relevant work experience in application administration or support, preferably in the IAM space.

What You Will Need

  • Familiarity of Active Directory services.
  • Basic understanding of SQL.
  • General understanding of identity and access management principles.
  • Ability to establish, maintain and cultivate positive and effective working relationships with those contacted in the course of work.
  • Ability to work well individually, as well as harmoniously with others in support of team effort.
  • Ability and interest to continually learn and grow professionally.
  • Ability to create and follow work plans.
  • Ability to work across departments and business units to implement organization’s identity and access management principles and programs.
  • Skill in verbal and written communication, facilitation and social skills.

What We Would Like You to Have

  • Experience working within information technology in the higher education industry.
  • Experience with the Agile Framework, working with Agile Delivery Teams, using Agile / Scrum / Kanban.
  • Experience in the IAM domain in a cloud-based infrastructure environment.
  • Experience with Azure AD.
  • Proven understanding of data security and compliance operations and governance for highly confidential data (eg. HIPAA, FERPA, CUI, etc.).
  • Experience with Oracle Identity Manager.
  • Experience with Internet2 product stack (Grouper, Shibboleth, Midpoint, CoManage).

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.

Please apply by February 18, 2025 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu