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IT Professional System Administrator

Department:

Facilities Management

Requisition Number:

11569

Location:

Boulder, CO

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

22-Jul-2018

Job Summary

Be Boulder in your career! You’re someone who loves solving problems and delivering solutions.  You’re technically savvy and passionate about helping customers.  If you have IT experience, then we would love to have you join our team at CU-Boulder as a Professional IT Systems Administrator.

This position with the Facilities Management Information Systems group is responsible for system and database administration, network and computer system security administration, and new application analysis and implementation.  Its primary responsibilities include providing system administration and user support of multi-platform systems, servers, networking, virtual infrastructure, security, and specialized software applications that support both the department internally as well as management of campus facilities.


Who We Are


Facilities Management Information Systems (FMIS) provides a broad range of services in support of the department programs and campus facilities.  The group is responsible for systems and applications ranging from traditional business applications to building automation systems along with the associated server, virtualization, networking, security and data storage environments.

What Your Key Responsibilities Will Be

System and Database Administration 
  • Implement and administer Microsoft Windows servers, Active Directory organizational units and group policies, Microsoft SQL databases, virtualized system environments, storage area network (SAN) and enterprise-class business applications. 
  • Anticipate and resolve system issues that may present operational problems. 
  • Develop and implement procedures and documentation pertaining to the department's systems and applications. 
  • Work closely with users to understand and resolve support requests. 
  • Monitor and respond to service request system issues. 
 Network and Computer System Security Administration  
  • After installing base operating systems and applications, perform server hardening to meet security standards set by senior staff. 
  • Utilize current best practices and ensure compliance with all applicable department and university policies and procedures. 
  • Work closely with FMIS security staff to adapt security standards based on changes in industry trends. 
 Information Systems Project Coordination
  • Coordinate between the FMIS System Administration Group, campus IT, supporting consultants, capital construction project managers, vendors, and department staff to ensure new solutions meet customer needs (as directed by supervisor) and schedules while maintaining department and campus standards and policies. 
  • Assist with determining when new information systems are needed and then help plan, evaluate, implement and support the new systems.

What We Can Offer

Salary range starts at $60,000, commensurate with skills and experience.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be Driven. Be Positive. Be Boulder.

What We Require

  • Graduation from an accredited college or university with a bachelor’s degree in computer science or a closely related subject area and 2 years of experience in an IT field (such as: systems administration, desktop support, network engineering, or security utilizing current technologies.) 
    • Additional work experience in IT may be substituted on a year-for-year basis for the bachelor’s degree.
  • Proven ability to identify and implement solutions that address multi-faceted requirements.
  • Demonstrated strong analytical and decision-making skills as well as the ability to work well both independently as well as in a team environment.
  • Excellent written and oral communication skills.
  • Ability to learn, interpret and comply with complex policies and procedures.
  • A valid driver's license.

What We Would Like You To Have

Formal training, certifications or demonstrated work experience in one or more of the following areas: 
  • Windows or Unix/Linux Administration.
  • Networking (Cisco IOS or Juniper JunOS Preferred).
  • OS Security Hardening or other IT Security.
  • VMware or Microsoft Hyper-V.
  • Microsoft SQL Server or Oracle Administration.
  • Storage Area Networks.
  • Experience supporting facilities (building systems or industrial controls systems).

Special Instructions

Please upload the following attachments with your application:

1) A current resume.
2) A cover letter that specifically addresses the job requirements and outlines qualifications.
3) An example email response to the scenario listed below:

Please write an example e-mail response you would send to a customer in the following situation, and upload it as a Word or PDF document with your application in the "Essay" attachment field.  Feel free to be creative and add additional details you feel may fit the overall situation, such as fictitious names or examples from your experience that are similar (please do not include any real names or sensitive information):

  • A user has e-mailed you asking you to install remote access software on a workstation for a mission-critical application they use so they can respond to issues with the system using their home computer in the evenings, weekends and holidays.
  • As far as you know, the requested software is not used anywhere in the department, nor has it been reviewed or approved by department IT security staff.
  • You know that some users have remote access to mission-critical applications, but those users use a different method of connecting remotely and only use department owned and managed laptops that have been approved for this use.

How would you respond?  In addition to the sample response to the customer, also include an explanation for why you chose to respond the way you did.

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: HRES@Colorado.edu

The University of Colorado is an Equal Opportunity/Affirmative Action employer