IT Systems Administrator III
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Job Summary
Provide day-to-day operational support for Windows system infrastructure. Responsible for performing a variety of tasks requiring highly competent and current technical problem-solving skills, a solid understanding of the security systems and standards, and strong understanding of LAN/WAN networking. Works with minimal supervision on projects of moderate to high complexity. Actively mentor, lead, and assist in the utilization of student employees and more junior administrators and Helpdesk staff. Collaborates with IT leadership and internal IT customers to define future requirements and roadmap.
Who We Are
LASP is a world-renowned space science research institute at the University of Colorado Boulder employing over 700 scientists, engineers, support personnel, and students. The University of Colorado receives more NASA funding than any public university in the country, due in large part to LASP programs. Professional engineers work closely with scientists and assembly technicians in designing and building space flight hardware while helping mentor students as entry-level engineers working on these programs. LASP is particularly proud of a work environment that supports employee creativity and productivity and offers opportunities for diverse experiences and a broad range of responsibilities.
What Your Key Responsibilities Will Be
- Develop plans, schedules, and requirements for deployment of systems
- Deploy and maintain systems for inventory, provisioning, and patch management of the environment. Assist in administration and support as necessary
- Configure, consult and test Windows software packages and operating systems
- Determine and schedule OS patches and upgrades on a regular basis. Ensure execution and correct operation. Devise administrative tools and utilities. Configure/add new services as necessary
- Configure, administer and support shared storage (NAS, NFS, CIFS) systems.
- Manage, research, and resolve complex end-user escalation incidents
- Interact and be the last stop for issues and questions from our University and Laboratory personnel to coordinate system events with end users
- Work as part of a senior team to solve Tier 2 items and be conduit for issues between Tier1 and Tier2 teams
- Help to define and employ best-practices to insure ongoing supportability of system infrastructure.
- Review and solve issues involving system performance, configuration, restoration, applications and software tools
- Actively participate in defining and documenting critical IT processes and standard procedures.
- Take on and lead new projects and initiatives as required by the business and leadership
What You Should Know
- Responsibilities may sometimes require working evenings and weekends
- A flexible hybrid work schedule is possible. Some in-person time on-site may be required.
- Ability to occasionally lift 30 lbs
- Due to requirements to access export-controlled data and information, only US persons may apply
What We Can Offer
$104,237.00 - $135,583.00.
Benefits
Be Statements
What We Require
- Bachelor's degree and at least 5 years system administration experience
- Experience with bare metal systems/servers building and preparation
- Maintain a mindset of continuous improvement, in terms of efficiency of support processes, internal customer satisfaction and the application of tools for monitoring, management and optimization
What You Will Need
- For Windows Administrators:
- DNS, DHCP, AD, SQL, VCenter
- O365/Entra
- Email, OneDrive, SharePoint, Intune
- Endpoint Management and deployment (MCM)
- Package management
- Dell iDRAC
- Experience with scripting, eg. PowerShell
- Knowledge and experience with computer datacenter logistics and operations
What We Would Like You to Have
- Installation and maintenance experience with a variety of 3rd party software.
- Experience with Infoblox IPAM software.
- Experience with migrating physical servers to virtual
- Experience in software engineering, network engineering, or database implementation a plus
- Experience with provisioning systems for automated machine builds and deployments
- Ability to learn quickly and take on new tasks
- Exceptional communication skills via phone and email
- Strong documentation skills including Visio
- Resourcefulness to multi-task current projects and flexibility in assignments
- Excellent time management, organizational and team skills
- Knowledge of Rubrik or enterprise backup systems
- Storage knowledge including Netapp
- Experience with Slack and Slack/GRID
- Experience with Atlassian tools (JIRA, Service Manager, Confluence, etc.)
Special Instructions
- Resume/CV.
- Cover Letter.
Posting Contact Information
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: Recruiting@colorado.edu