Network Administrator - Learning Spaces Technology
Requisition Number:
65106
Location:
Boulder, Colorado
City
Boulder
State
Colorado
Employment Type:
University Staff
Schedule:
Full-Time
Posting Close Date:
13-Jun-2025
Date Posted:
09-Jun-2025
Job Summary
The Office of Information Technology encourages applications for a Network Administrator to support Learning Spaces Technologies! This role will maintain the CU-Boulder data network by configuring network management tools, supervising network health, diagnosing and repairing failures, answering customer’s questions, and resolving trouble reports. This position also supports campus data switch configurations, design layout, capital construction network estimates, provides solutions for network layer 2 and 3, provide support for customer issues, and respond to tickets in a timely manner.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
What Your Key Responsibilities Will Be
Network Service Operations:
- Perform campus wide network support including configuration, pre-production deployment testing, deployment, inter-connectivity design layout, record keeping and fixes based on minimal direction. Support physical infrastructure group in maintaining networking connectivity. Maintain and modify monitoring tools (solar winds) as needed for edge switch management and monitoring, this includes creating monitoring scripting where vital to support the network uptime.
Network Service Response:
- Respond to switch outages related to operating systems, configuration software, and inter-connectivity issues on a needed basis as the advancement point from level 1. Strive for highest levels of customer service based on reactionary survey results. This position will provide high-level technical support every day, engage customers to understand issues when vital, work with the team to solve and resolve customer issues. Provides detailed estimates for IT network build-outs for capital construction and remodel efforts.
Firewall Administration and Support:
- Responsible for maintaining, configuring, patching, troubleshooting, and repairing firewalls. Ability to use firewall management systems to supervise and push configurations and policies to supported firewall platforms. As well as the ability to perform software and hardware upgrades to supported firewall platforms.
VPN System Support:
- Responsible for maintaining, configuring, patching, troubleshooting, and repairing VPN systems. Includes monitoring systems and responding to network outages. Ability to configure custom VPN requests. Ability to perform analysis/fixes of VPN services while engaged with customers.
Network Access Control (NAC) Administration and Support:
- Responsible for maintaining, configuring, patching, troubleshooting, and repairing NAC system. Ability to perform software and hardware upgrades to supported NAC systems, engaging with NAC vendor as required.
Network Closet Maintenance:
- Ensure network closets are maintained to standards, including cleanliness, labeling, power solutions, and general operational integrity.
Professional Development:
- Maintains proficiency and acquires new technical knowledge by reading technical journals, manuals, electronics mailing lists, newsgroups, and standards documents, attending seminars and classes, participating in discussions with colleagues and coordinating with vendors. Work with management to determine proper course-level training opportunities.
Other Duties:
- As defined by management requirements to meet changing/project network services.
What You Should Know
- This position is in a hybrid work situation.
- Visa Sponsorship is not available for this role.
- This position may share responsibility for continued 24x7 operation of the campus network, and is on an on-call rotation and needs to be able to respond to broad outages in a timely manner.
What We Can Offer
- Salary: $76,602 - $86,161.
Benefits
The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.
What We Require
- Bachelor’s Degree from an accredited institution. A combination of education and/or related experience may be substituted for the degree on a year for year basis.
- Two years’ experience that includes:
- Configuring and maintaining enterprise firewall equipment;
- Supporting Ethernet based routing and switching in a large enterprise environment;
- One year experience configuring and maintaining an enterprise VPN service;
- A Valid U.S. Driver’s License.
What You Will Need
- Good logic ability.
- Problem-solving skills.
What We Would Like You to Have
- Experience and/or knowledge of AV principles and technologies.
- Automation experience.
- Scripting experience and basic web design knowledge. MySQL, Python, PowerShell, Linux, Perl, Pascal, etc.
Special Instructions
To apply, please submit the following materials:
- A current resume.
- A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
Please apply by June 13, 2025 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Posting Contact Information
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: Recruiting@colorado.edu