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Network Engineer

Requisition Number:

18023

Location:

Boulder, Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

19-May-2019

Job Summary

The Network Engineer in the Office of Information Technology (OIT) supports campus routing and wireless configurations, design layout, and troubleshooting 802.3 and 802.11 configuration issues. This role provides support for network services related to customer issues, conducts research to ensure future network deployments are handled in an expedient fashion, and performs predictive modeling to facilitate 802.11 standards based Wi-Fi designs for deployment of wireless services into campus buildings. 

Who We Are

The Office of Information Technology (OIT) is a dynamic organization, filled with energetic staff and students who aim to serve the campus and contribute to student success while supporting the University’s academic, research and service missions. We’re located in the heart of the beautiful CU Boulder campus. See what OIT is all about by watching our This is OIT video.

What Your Key Responsibilities Will Be

Network Service Response 

  • Respond to network outages related to operating systems, configuration software, and inter-connectivity issues. 
  • Respond to and solve Service-Now trouble tickets related to customer issues involving security, configuration, and connectivity issues. 
  • Assist with developing department guidelines for troubleshooting service related issues. Ensure service tickets are prioritized accordingly and completed in a timely manner. 
  • Strive for highest levels of customer service based on various survey results. 
 
Network Service Operations 

  • Perform campus wide routing and wireless support including configuration, pre-production deployment testing, deployment, inter-connectivity design layout, record keeping, and layer 1/layer 2/layer 3 troubleshooting based on minimal direction. 
  • Ensure network backbone equipment is operational and updated as needed. 
  • Facilitate access point configuration in response to new/change requests for Wi-Fi services. 
  • Support physical infrastructure group in maintaining networking connectivity at the 802.11 wireless services level using Cisco NCS-Prime management tools and routing protocols at the router configuration line. 
 
Predictive Wireless Design Services

  • Perform 3-dimensional radio frequency predictive modeling design per 802.11 standards to deploy upgraded Wi-Fi services into campus buildings. 
  • Use specialized software tools and training provided by the Network Engineering & Operations department to facilitate this process. 
  • Process includes: onsite meeting with customers for application and coverage requirements, conduct on-site RF sample readings to compliment design tool, perform predictive 3-Dimensional Wi-Fi design with specialized modeling tool/s, and validate Wi-Fi design for accuracy post implementation.
 
Construction Documentation Management

  • Review, track, and respond to construction documentation related to deploying wireless services into campus buildings for various types of construction related projects.
 
Professional Development 

  • Maintain proficiency and acquire new technical knowledge by reading technical journals, manuals, electronics mailing lists, newsgroups, and standards documents, attend seminars and classes, participate in discussions with colleagues and consult with vendors. 

What You Should Know

After hours on-call rotation will be required for this position.

What We Can Offer

Base salary is highly competitive, market based and will be commensurate with documented skills and experience.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be Authentic. Be Challenged. Be Boulder.

What We Require

  • Bachelor's Degree from an accredited institution in Computer Science or related field. A combination of education and related experience can substitute for the degree on a year for year basis. 
  • 2 years of experience supporting IEEE 802.3 network protocols in a large enterprise environment specifically related to Cisco routers.
  • 2 years of experience supporting IEEE 802.11 wireless based LAN networks in a large enterprise environment specifically related to on-site analysis and field RF verification.

What You Will Need

  • Excellent interpersonal and communication skills.
  • Ability to work well with others in a collaborative manner.

What We Would Like You To Have

  • Experience with Cisco wireless controllers and Access Points.
  • Experience with Cisco 6807 router platforms.
  • Ability to document and diagram complex network environments and topologies. 
  • Managing Enterprise Networks with Cisco Prime Infrastructure v3.0- (MENPI).
  • Experience with CAD-CAM software applications.
  • Certified Wireless Network Administration Certification (CWNA).
  • Cisco CCNP Certification.

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position. 

You will not be asked to upload references at this time. 

Please apply by May 19, 2019 for consideration. 

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs. 

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu

The University of Colorado is an Equal Opportunity/Affirmative Action employer