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Parking Enforcement Specialist

Requisition Number:

40421

Location:

Boulder, Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

22-Aug-2022

Date Posted:

28-Jul-2022

Job Summary

The Parking Services (PS) Department at the University of Colorado-Boulder encourages applicants for the Parking Enforcement Specialist positions! These positions provide daily enforcement of parking regulations to keep CU Boulder operating properly. The Parking Enforcement Specialists have significant engagement with on-campus events and activities, and provide transportation, parking and commuter support to faculty, staff, students and visitors to the University. Parking Services provides ongoing training and resources for employees to develop skills in de-escalation and conflict resolution.

This is a full-time position that is immediately eligible for excellent CU benefits. Our team strives for a work schedule of four 10-hour shifts, Sundays-Wednesdays,12pm to 10:30pm, with three days off in between rotations.


The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Parking Services (PS) is a department within the Auxiliary Services unit of Finance and Business Strategy (FBS) at the University of Colorado Boulder. The FBS goal is to provide innovative customer service and revenue focused solutions to support our campus and local community clients. Parking Services ensures our collective success by supporting the University of Colorado Boulder’s strategic goals, supporting and investing in our workforce, meeting our fiscal responsibilities as a self-funded university business and planning for a sustainable future.

What Your Key Responsibilities Will Be

  • Patrol University grounds for parking infractions and other issues that impede ingress and egress routes. This includes reviewing parking credentials and issuing citations.
  • Supervise, train, and provide direction to student workers and temporary staff on how to appropriately enforce PS rules and polices.
  • Setup and maintain equipment for special events, including conveying protocols and personnel assignments as needed. This includes traffic direction, payment collection, or the verification of VIP credentials.
  • Field questions and comments from campus constituents and guests regarding parking regulations.
  • Communicate with vehicle owners regarding infractions and suggested remedies. Work with appropriate campus resources to resolve issues beyond their control.
  • Respond to emergencies as needed. This may include collaboration with University Police to facilitate safety concerns for the campus and public good.

What You Should Know

  • Our team strives for a work schedule of four 10-hour shifts, Sundays-Wednesdays,12pm to 10:30pm, with three days off in between rotations.
  • This position is immediately eligible for the following benefits: EcoPass; 22vacation days; access to medical, dental, vision, and life insurance, tuition, reimbursement; a 10% employer contribution retirement plan, and more!
  • This role will operate a university vehicle and must be able to pass the MVR background check.
  • All University of Colorado Boulder employees are required to comply with the campus COVID-19 vaccine requirement.New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.

What We Can Offer

  • Annual starting salary: $36,756.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be challenged. Be game-changing. Be Boulder.

What We Require

  • 1 year of customer service experience.
  • Basic computer skills.
  • Smart phone operational knowledge.
  • Education may substitute for qualifications on a year-for-year basis.
  • This position requires a valid Colorado driver's license (no special endorsements needed).

What You Will Need

  • Solid understanding of computer applications and smartphone technology.
  • The ability to learn EDC Aims parking software.
  • Ability to communicate effectively using smartphones, smartphone applications and basic two-way radios.
  • The ability to engage with the public directly, limiting conflict, and with an ability to de-escalate a situation when necessary.
  • Strong oral and written communication skills necessary to write reports and communicate with a variety of different audiences.


What We Would Like You To Have

  • Experience working in a modern, technology-driven parking program that supports a larger (20,000+ student population) university environment.
  • Experience using Plate Recognition technology and the application of citation issuance through smartphone technology.

Special Instructions

To apply, please submit the following materials: 
  1. A current resume.
  2. Optional: A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position. 
You will not be asked to upload references at this time. 
 
Please apply by August, 2022 for consideration. 
 
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu