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Police Dispatcher, Trainee - Technician V

Requisition Number:



Boulder, Colorado





Employment Type:

Classified Staff



Posting Close Date:


Date Posted:


Job Summary

The University of Colorado Boulder Police Department (CUPD) encourages applications for a Police Dispatcher! This position protects the lives, health, safety and property of the public by expeditiously receiving, analyzing, interpreting, evaluating and prioritizing multiple simultaneous emergency requests for law-enforcement, fire, ambulance and rescue services and allocating, deploying and monitoring the activities of responding units.

This position includes opportunities for advancement and outstanding benefits including medical, retirement, and paid time off. Learn more about our community: CU Student Involvement in CUPD Recruitment, Collaboration with the Campus Community, and our Recruitment Plan. Grow your career with us!

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

The Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus’ commitment to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this though services to enhance community safety, protect life and property, and foster safe, secure, and ethical practices.

The University of Colorado (CU) Boulder is one of America's leading research universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000 degree-seeking undergraduate and graduate students.

At CU Boulder, we believe in supporting each other and valuing everyone who is part of our community. Our values are expected of all Buffs and lead our actions in the classroom, on campus and in our community. At CU Boulder, we commit to building a more diverse and inclusive campus community. We value different backgrounds, identities and perspectives and believe that engagement with a wide range of ideas and viewpoints can help students learn and grow.

What Your Key Responsibilities Will Be

Receiving/Prioritizing Calls & Send Appropriate Response

  • Make decisions directly impacting the lives, health, safety and property of the public the State of Colorado and law-enforcement and emergency services personnel.
  • Coordinate the deployment and monitor law enforcement and emergency services resources in response to multiple simultaneous emergent calls for service such as crimes-in-progress, burglaries, thefts, fires, vehicle accidents, medical emergencies, natural disasters, hazardous materials incidents, civil disturbances and other public safety incidents.
  • Provide Life Safety Emergency Response for those with disabilities such as hearing/speech/vision via Text Telephone Device (TDD).

Documentation of All Incidents

  • Records and documents details of call information, resource deployment, response times, unit activity and status, personnel deployment and status, pending incident status and call loading by accessing and operating county-wide computer aided dispatching system.

Query & Disseminate from Data Bases

  • Expeditiously processes, coordinates, and relays concise, accurate information by accessing, extracting, analyzing and interpreting general, criminal justice, departmental university and other printed or computer-based information resources.

Updating & Making Entries into Law Enforcement Data Bases

  • Enter, audit, modify, update, correct, remove, replace, record, document, retrieve, distribute and secure local, state and national criminal justice records and data bases, departmental and University databases, lists, logs, forms, files, records, memoranda and written procedures.

Mutual Aid

  • Ensure uninterrupted mutual aid, interoperability, and support with public safety communications for the city Boulder and Boulder County under mutual aid agreements by providing emergency and auxiliary inter-agency communications support, personnel and facilities.

Support Duties

  • Correct minor computer or phone problems including restarts, logons and general knowledge of equipment in center.

What You Should Know

  • The department operates 24/7 365 days a year. This position works multiple shifts, weekends, holidays, and events.
  • This position is designated as Essential Services and also as a Campus Security Authority.
  • Pre-placement physical is required.
  • Must be a Colorado resident to apply.

Shift Differential Available

  • Second shift differential is 7.5% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 4pm and 11pm, Monday through Thursday).
  • Third shift differential is 14% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 11pm – 6am, Monday through Friday).
  • Weekend shift-differential is 20% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 4pm – 6am, Friday through Monday).
  • If hours are evenly split between shifts, the higher shift differential rate applies to all hours worked during the shift. 

What We Can Offer

The annual salary schedule is as follows:

  • The annual salary range for the Trainee/Tech I is $41,016 - $43,000.
  • The annual salary range for the Tech II is $43,068 - $49,000.
  • The annual salary range for the Tech III is $49,848 - $55,992.
  • The annual salary range for the Tech IV is $54,960 - $61,692.
  • The annual salary range for the Tech V is $66,804 - $79,188.


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be courageous. Be resourceful. Be Boulder.

What We Require

  • 1-5+ years of relevant experience in an occupation related to the work assigned to this position.
  • A combination of related education and/or relevant experience in an occupation related to the work assigned equal to 1-5+ years.

What You Will Need

  • Ability to handle multiple demands simultaneously, deal with interruptions, and handle difficult situations under time pressure.
  • Ability to communicate clearly and optimally. Ability to receive, comprehend, and rapidly relay accurate information.
  • Ability to maintain self-control during periods of extreme stress and pressure. Ability to work closely with others to maintain calm, efficient operations.
  • Demonstrated interpersonal, problem solving, and conflict resolution skills. Attention to detail and organizational skills.
  • Flexibility and willingness to change.
  • Ability to learn communication system.
  • Ability to learn and use a variety of public safety specific technology and programs efficiently.
  • Ability to obtain CPR certification.

What We Would Like You to Have

  • Experience in an occupational field related to the work assigned.
  • Appropriate education will substitute for the required experience on a year-for-year basis.

Special Instructions

To apply, please submit the following materials:

  1. A current resume.
  2. Optional: A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by June 14, 2024 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

Select here for additional information regarding Classified Staff positions:

Essential Services

This position is designated “essential/critical services.” The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for regularly assigned shifts during emergency campus closures.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: