Police Dispatcher
Requisition Number:
Location:
City
State
Employment Type:
Schedule:
Posting Close Date:
Date Posted:
Job Summary
The University of Colorado Boulder Police Department (CUPD) is now accepting applications for a Police Dispatcher! This position protects the lives, health, safety and property of the public by expeditiously receiving, analyzing, interpreting, evaluating and prioritizing multiple simultaneous emergency requests for law-enforcement, fire, ambulance and rescue services and allocating, deploying and monitoring the activities of responding units.
This position includes opportunities for advancement and outstanding benefits including medical, retirement, and paid time off. Learn more about our community: CU Student Involvement in CUPD Recruitment, Collaboration with the Campus Community, and our Recruitment Plan. Grow your career with us!
Who We Are
The members of CUPD are dedicated to providing the highest quality police services to improve community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, to lead a community dedication to resolve problems, and to improve the quality of life for all CU affiliates. The CUPD is a full-service police agency with 46 sworn and 36 non-sworn employees providing community-based public safety services to a diverse community of 36,000 affiliates 24 hours a day, seven days a week, all year long. Every year the department responds to approximately 20,000 calls for service and ensures the safety and security for all of their PAC-12 Conference athletic events with attendance at football games exceeding 50,000 fans. Patrolling the campus by foot, bicycle, motorcycle, and vehicle, the CU Boulder Police work diligently with the University community and surrounding agencies to ensure a timely and coordinated law enforcement response. Learn more about our community: CU Student Involvement in CUPD Recruitment, Collaboration with the Campus Community, and our recent national accreditation.
What Your Key Responsibilities Will Be
Receiving/Prioritizing Calls & Send Appropriate Response
- Make decisions directly impacting the lives, health, safety and property of the public the State of Colorado and law-enforcement and emergency services personnel.
- Coordinate the deployment and monitor law enforcement and emergency services resources in response to multiple simultaneous emergent calls for service such as crimes-in-progress, burglaries, thefts, fires, vehicle accidents, medical emergencies, natural disasters, hazardous materials incidents, civil disturbances and other public safety incidents.
- Provides Life Safety Emergency Response for those with disabilities such as hearing/speech/vision via Text Telephone Device (TDD).
Documentation of All Incidents
- Records and documents details of call information, resource deployment, response times, unit activity and status, personnel deployment and status, pending incident status and call loading by accessing and operating county-wide computer aided dispatching system.
Query & Disseminate from Data Bases
- Expeditiously processes, coordinates, and relays concise, accurate information by accessing, extracting, analyzing and interpreting general, criminal justice, departmental university and other printed or computer-based information resources.
Updating & Making Entries into Law Enforcement Data Bases
- Enter, audit, modify, update, correct, remove, replace, record, document, retrieve, distribute and secure local, state and national criminal justice records and data bases, departmental and University databases, lists, logs, forms, files, records, memoranda and written procedures.
Mutual Aid
- Ensure uninterrupted mutual aid, interoperability, and support with public safety communications for the city Boulder and Boulder County under mutual aid agreements by providing emergency and auxiliary inter-agency communications support, personnel and facilities.
Support Duties
- Correct minor computer or phone problems including restarts, logons and general knowledge of equipment in center.
What You Should Know
- The work modality for this position is on-campus.
- The anticipated shift for this position will be determined upon hire.
What We Can Offer
- The salary range for this position is $66,000 - $86,000 annually.
- If you have prior state-classified experience in the same class series as this position, your pay may be set at a higher amount per the state Step Pay Program implemented on July 1, 2024.
Benefits
Be Statements
What We Require
A combination of education and/or proven experience in an occupation related to customer service, emergency management, public services equal to 5 years.
What You Will Need
- Ability to handle multiple demands simultaneously, deal with interruptions, and handle difficult situations under time pressure.
- Ability to communicate clearly and optimally. Ability to receive, comprehend, and rapidly relay accurate information.
- Ability to maintain self-control during periods of extreme stress and pressure. Ability to work closely with others to maintain calm, efficient operations.
- Demonstrated interpersonal, problem solving, and conflict resolution skills. Attention to detail and organizational skills.
- Flexibility and willingness to change.
- Ability to learn communication system.
- Ability to learn and use a variety of public safety specific technology and programs efficiently.
- Ability to obtain CPR certification.
What We Would Like You to Have
- Experience in an occupational field related to the work assigned.
- Appropriate education will substitute for the required experience on a year-for-year basis.
Special Instructions
To apply, please submit the following materials:
- A current resume that includes date ranges for each position held and whether the position was full-time or part-time.
- A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
- DD-214 for veteran applicants. Qualified veterans are eligible for veteran’s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to recruiting@colorado.edu and reference the job to which you are applying
- If using the educational substitution for experience: proof of degree or transcripts.
We may request references at a later time.
Please apply by November 4, 2024 for consideration.
Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.
Select here for additional information regarding Classified Staff positions: https://www.colorado.edu/jobs/special-instructions-classified-staff-applicants
Posting Contact Information
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: Recruiting@colorado.edu