Jobs UNIVERSITY OF COLORADO BOULDER

Receiving/Prioritizing Calls & Send Appropriate Response

• Make decisions directly impacting the lives, health, safety and property of the public the State of Colorado and law-enforcement and emergency services personnel.
• Coordinate the deployment and monitor law enforcement and emergency services resources in response to multiple simultaneous emergent calls for service such as crimes-in-progress, burglaries, thefts, fires, vehicle accidents, medical emergencies, natural disasters, hazardous materials incidents, civil disturbances and other public safety incidents.
• Provides Life Safety Emergency Response for those with disabilities such as hearing/speech/vision via Text Telephone Device (TDD).

Documentation of All Incidents

• Records and documents details of call information, resource deployment, response times, unit activity and status, personnel deployment and status, pending incident status and call loading by accessing and operating county-wide computer aided dispatching system.

Query & Disseminate from Data Bases

• Expeditiously processes, coordinates, and relays concise, accurate information by accessing, extracting, analyzing and interpreting general, criminal justice, departmental university and other printed or computer-based information resources.

Updating & Making Entries into Law Enforcement Data Bases

• Enter, audit, modify, update, correct, remove, replace, record, document, retrieve, distribute and secure local, state and national criminal justice records and data bases, departmental and University databases, lists, logs, forms, files, records, memoranda and written procedures.

Mutual Aid

• Ensure uninterrupted mutual aid, interoperability, and support with public safety communications for the city Boulder and Boulder County under mutual aid agreements by providing emergency and auxiliary inter-agency communications support, personnel and facilities.

Support Duties

• Correct minor computer or phone problems including restarts, logons and general knowledge of equipment in center.

• The work modality for this position is on-campus.
• The anticipated shift for this position will be determined upon hire.

• The salary range for this position is $66,000 - $86,000 annually.
• If you have prior state-classified experience in the same class series as this position, your pay may be set at a higher amount per the state Step Pay Program implemented on July 1, 2024.

• The department operatate 24/7 365 days a year.  This position works multiple shifts, weekends, holidays, and events.

  Shift Differential Available

  Second shift differential is 7.5% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 4pm and 11pm, Monday through Thursday).

  Third shift differential is 14% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 11pm – 6am, Monday through Friday).

  Weekend shift-differential is 20% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 4pm – 6am, Friday through Monday).

  If hours are evenly split between shifts, the higher shift differential rate applies to all hours worked during the shift.

  
  

• Ability to handle multiple demands simultaneously, deal with interruptions, and handle difficult situations under time pressure.
• Ability to communicate clearly and optimally. Ability to receive, comprehend, and rapidly relay accurate information.
• Ability to maintain self-control during periods of extreme stress and pressure. Ability to work closely with others to maintain calm, efficient operations.
• Demonstrated interpersonal, problem solving, and conflict resolution skills. Attention to detail and organizational skills.
• Flexibility and willingness to change.
• Ability to learn communication system.
• Ability to learn and use a variety of public safety specific technology and programs efficiently.
• Ability to obtain CPR certification.

• Experience in an occupational field related to the work assigned.
• Appropriate education will substitute for the required experience on a year-for-year basis.