Program Director, University Staff Performance Management
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Job Summary
Who We Are
What Your Key Responsibilities Will Be
- Lead the performance management process for University Staff, and Officer level positions including the analysis, review, design and implementation of changes to the process.
- Work with leadership and campus partners to design, improve, and implement new and updated performance management systems for University Staff, including goal setting, feedback mechanisms and the review process.
- Build expertise in CU Boulder's annual performance process and related technology, using historical data and processes to understand previous programs and capture user feedback to inform improvements.
- Surveys comparable higher education organizations to learn standard methodologies.
- Plan, implement and monitor project plans for performance programs, tracking achievements, dependencies, and partner updates to keep workstreams aligned, on schedule and within budget.
- Support troubleshooting and documentation needs, and assist with timely communication and updates.
- Serve as the first point of contact for program-related questions, monitoring channels and advancing issues as needed.
- Collaborate with various partners to ensure program adoption, address concerns, and gather feedback for continuous improvement.
- Work with the learning and development team to develop and deliver training programs to educate managers and staff on performance management processes, tools, and standard methodologies.
- Be responsible for critical vendor relationships that support the performance management process.
- Create and maintain templates, toolkits, and resources to support participants throughout the performance cycle.
- Collaborate with HRIT to thoroughly learn and understand the performance management technology, its impact on staff, leaders and the process and how to improve this technology to meet campus needs.
- Collaborate with campus partners and leaders to test and document performance management systems, ensuring clarity and online usability for all users.
- Lead and support organizational change initiatives related to performance management, ensuring high levels of adoption.
What You Should Know
What We Can Offer
Benefits
At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.
Be Statements
What We Require
- Bachelor’s degree in a related field (HR, Organizational Development, Business Administration, Psychology, etc.), or equivalent experience.
- 6+ years of experience in program management, HR operations, or talent management, with direct exposure and oversight of performance management process and systems. Experience implementing a new performance management process or changing a performance management process.
- Experience supporting and evaluating Human Resources technology such as technology used for performance management.
- Experience leading a project and project management team of partners to collaborate and make recommendations.
What You Will Need
- High level of understanding of performance management principles and standard methodologies.
- Exceptional project management and organizational skills, including planning, execution, and monitoring.
- Project leadership and influencing skills, with the ability to empower and engage partners.
- Excellent communication and interpersonal skills, with the ability to effectively communicate across a broad audience. Ability to clearly explain complex processes and employee development landmarks.
- Skilled at writing and editing content across formats (Teams, email, documentation).
- Proficiency in data analysis and reporting, using data to drive decision-making.
- Ability to thrive independently and as part of a team.
- Collaborative approach and experience partnering across functions such as Compensation, HR Partners, Talent Acquisition, and campus wide staff and faculty leaders.
What We Would Like You to Have
- Experience with organizational change methodologies and techniques.
- Proficiency in HRIS systems and other relevant technologies especially with performance management modules including evaluation, testing, implementation, internal communications, and knowledge management.
- Technologically fluent in HR platforms (e.g. Teams, SalesForce) and able to explore and adopt new tools.
- Experience working in human resources and with organizational change in complex organizations.
- Experience working in human resources in higher education.
- Experience leading a human resources functional area.
Special Instructions
To apply, please submit the following materials:
- A current resume.
- A cover letter that briefly describes how your background and experience align with this position.
We may ask for references at a later time.
Please apply by November 10, 2025 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
Posting Contact Information
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: Recruiting@colorado.edu