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Program Director of Academic Success Initiatives & Coaching

Requisition Number:

66211

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

06-Aug-2025

Date Posted:

23-Jul-2025
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Job Summary

The College of Arts & Sciences Academic Advising & Coaching (A&S-AAC) unit is encouraging applications for the Program Director of Academic Success Initiatives & Coaching position! This is a senior leadership position that partners closely with the Assistant Dean on the design, implementation, and evaluation of a series of dynamic, data-informed academic success initiatives, including the college’s early alert program initiatives and the A&S AAC’s student-facing communications and outreach strategy.

The Program Director is also responsible for directing the A&S Academic Coaching Program and has supervisory responsibility for three full-time professional academic coaches.

This position supports the retention, persistence, and academic success of all A&S undergraduates through coordination and project management on key academic success initiatives. The Program Director serves as a key member of the A&S AAC’s leadership team, and works closely with the Assistant Dean, Director of Advising Quality, Assistant/Associate Academic Advising Directors, Director of Academic Operations & Student Records, and various college and campus partners to provide thorough communication, coordination, and organization of relevant academic success initiatives.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The College of Arts and Sciences at CU Boulder is the intellectual core of the university, conducting research, scholarship, creative work, and education in more than 60 fields. Our research generates new knowledge, solving some of the world’s most critical problems.

The college leads nationally in undergraduate and graduate education in the natural sciences, social sciences, and arts and humanities, bringing world-class research and scholarship to our students, both in and out of the classroom.

At A&S-AAC, we empower every Arts & Sciences student to recognize the transformative potential of their education.

What Your Key Responsibilities Will Be

Academic Success & Academic Coaching Program Leadership & Strategic Planning:
A&S AAC Unit Leadership & Project Management
  • Partner with the Assistant Dean and the Director of Advising Quality on the design, implementation, and assessment of the unit’s annual strategic plan
  • Coordinate annual assessment reporting processes for relevant academic success initiatives.
  • Engage in research, networking, and professional development to expand knowledge of standard methodologies in student academic success; develop means for sharing this knowledge with both new and continuing staff members within the unit.
  • In partnership with the Assistant Dean and Director of Advising Quality, support the leadership development of the unit’s leadership team.
  • Co-facilitate unit-level all-staff meetings.
A&S Academic Coaching Program Leadership:
  • Provide leadership for the A&S Academic Coaching Program, focusing on developing new and innovative initiatives and scaling strategies according to the unit and college's needs and goals.
  • Assess and respond to academic coaching data in regard to positive student outcomes, including persistence and graduation rates, and increased student academic success.
  • Serve as the primary point of contact for department chairs and faculty regarding A&S Academic Coaching Program Services, including in-class workshop opportunities, and innovative departmental/program partnerships.
  • Conduct annual assessment planning and reporting procedures for the Academic Coaching Program.
  • Provide campus-level representation for the A&S Academic Coaching Program specifically, and the role of academic coaching broadly, in support of relevant college/campus academic success initiatives.
  • Create and implement A&S academic coaching marketing and outreach strategy, including but not limited to direct student marketing, faculty outreach, and academic coaching website maintenance.
Academic Success Initiatives & Student-facing Communications Leadership:
  • Informed by a commitment to academic success for all students, provide leadership to support the development and implementation of data-informed strategies to address academic success concerns and gaps.
  • In partnership with the Assistant Dean, provide leadership and management of the unit’s student-facing communication and outreach program, including project management of the communications timeline, oversight of outreach cases, etc.
  • Ensure active collaboration with the Director of Advising Quality when the unit’s communication strategy impacts the workflow and expectations for academic advisors.
  • Support the coordination and implementation of various academic success initiatives and programs as assigned, ensuring high-quality oversight of day-to-day operations.
  • Coordinate the implementation and assessment of the college’s course alert program in partnership with the Assistant Dean.
  • Refine and lead the unit’s online academic success resource library.
  • Identify, develop, implement, and assess new and innovative academic success strategies to support student academic success in sync with program, unit, and college goals, as assigned.
  • Serve as a liaison to the A&S communications team on relevant unit-level student-facing communications.
  • In consultation with the Assistant Dean, draft and distribute messages to the student body as needed.
  • Ensure unit-level materials and external website content align with A&S and unit goals, communicate the desired message to the intended audience, and adhere to unit and college’s identity standards, style guides, and legal and compliance guidelines.
Partnerships & Collaborations:
  • Develop and engage in partnerships with college faculty, Office of Undergraduate Education, Office of Data & Analytics, Student Life, and other relevant college/campus partners to provide excellent service to students and promote the mission and goals of the unit and college.
  • Represent the Assistant Dean, unit, and college by meeting with campus partners and administrators to advocate and advance new academic success initiatives in service of A&S students.
  • Ensure the quality and effectiveness of academic success initiatives and the A&S Academic Coaching Program and coaching services are in alignment with the unit’s, college’s, and university’s mission, values, and goals.
Supervision & Mentorship:
  • Supervise the A&S Academic Coaching Program’s professional academic coaches, providing mentoring and professional development in both individual and collaborative, team-based environments.
  • Hire and train new staff, including oversight of robust new hire training and continuing professional development.
  • Develop and monitor annual performance plans and evaluations for each team member consistent with university and college policies, providing honest and ongoing feedback through a coaching approach.
  • Assess and maintain the academic coaching team’s caseload practices and processes.
  • Monitor, assess, and support academic coaches’ individual and team appointment and workshop availability, short- and long-term coverage, utilization rates, student outreach initiatives etc.
  • Provide academic coaching on an as-needed basis to assist with intensified situations, coverage for academic coaches on leave (etc.), specific populations such as summer-start students, and maintain a small ongoing caseload as relevant.

What You Should Know

This is a hybrid position requiring at least 2-3 days/week on campus. This can be subject to change based on the business needs of the department.

What We Can Offer

The annual salary for this full-time position is $78,000-$81,470.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be ambitious. Be inventive. Be Boulder.

What We Require

  • Bachelors Degree
  • 3+ years of job-related experience
  • An equivalent combination of education and experience may substitute

What You Will Need

  • Demonstrated experience with students from a diverse group of backgrounds, awareness of issues facing students from underrepresented groups, and an evidenced dedication to inclusion initiatives.
  • Shown knowledge of optimal methodologies of academic coaching and trends in student academic success.
  • Ability to plan, coordinate, prioritize, and successfully implement a diverse array of student-centered programs and initiatives.
  • Ability to supervise, coach, and evaluate staff (through experience and/or training).
  • Adept at troubleshooting intricate challenges, proposing, and implementing organizational change initiatives.
  • Ability to collaborate and serve in a leadership capacity on unit-level and campus-wide committees.
  • Track record for developing highly effective communication processes and establishing relationships across an organization.
  • Excellent communication skills, including interpersonal communication skills, presentation, and writing skills.
  • Confirmed ability to apply technology and data analytics to promote and improve academic coaching and academic success initiatives.
  • Demonstrated ability to lead and develop programs and initiatives at all levels, as well as demonstrate a dedication to collaborative and constructive leadership.

What We Would Like You to Have

  • Experience as an academic coach and/or academic coaching program supervisor.
  • Proven effectiveness in achieving resolution for complex issues and in raising student and parent concerns.
  • Shown experience with standard methodologies in organizational change and leadership development theory.
  • Familiarity with CU Boulder Arts & Sciences programs, policies, and procedures.
  • Familiarity with student information systems used on the CU Boulder campus.

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
 
Please apply by 8/6/2025 for consideration.
 
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu