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Research Computing Analyst

Requisition Number:

40176

Location:

Boulder, Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

26-Jul-2022

Date Posted:

16-Jun-2022

Job Summary

The Office of Information Technology (OIT) encourages applications for a Research Computing Analyst! This position primarily serves as user support for the large-scale computing resources the Research Computing (RC) group provides the University of Colorado and Rocky Mountain Advanced Computing Consortium (RMACC) communities. Responsibilities of this position include providing support to users through one-on-one consultations, providing trainings, improving and maintaining technical documentation, and answering tickets at our help desk. This position will also act as a liaison to the RC user community, and the person in this role will need to remain current with high performance computing topics.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Vision:
  • OIT will be valued by campus as a strategic, inclusive and innovative partner in advancing learning and discovery in order to enable CU Boulder to be a premier public university.
Mission:
  • OIT enables campus priorities by providing high-value IT services and solutions. 
Values:
  • Trust, as a foundation for how we engage with one another and with campus partners, along with 
  • Avid curiosity in how to better support the campus and our partner’s while 
  • Fostering empowerment and authentic engagement among ourselves and 
  • Celebrating inclusivity that promotes a sense of belonging while acknowledging that each person is unique and valued. 
Strategy:
  • OIT will advance learning and discovery by delivering high-value reliable IT services and solutions that:
    • Provide a fluid and adaptable academic and student experience 
    • Enable research competitiveness and 
    • Deliver core infrastructure and enterprise IT services for business effectiveness.
Based on our departmental goals and our commitment to diversity and inclusive excellence, OIT particularly welcomes applications from candidates whose knowledge, skills, and abilities, and desire to contribute to an inclusive campus environment, will help us achieve our vision of a diverse and inclusive community.

What Your Key Responsibilities Will Be

  • Prepare and implement training opportunities for researchers and students on a variety of topics. Examples of training topics RC offers include shell scripting, basic programming in various languages, version control, managing workflows, the Linux command line, installing software, and learning to work with a supercomputer.
  • Address user requests and issues. Common topics include establishing new accounts, helping install software, discussing services, reviewing and approving computing allocations, investigating login issues, and informing data transfers. Communication with users is most often via the RC case management system (email-based), or via one-on-one consultations (these are done remotely or in person depending on circumstances and preferences). Attending office hours to provide support to the user community is part of this role as well.
  • Assisting more senior level user support staff with training, coding, and documentation. This position will prepare and maintain RC’s online documentation.
  • Participation in outreach opportunities such as conducting presentations promoting RC services on campus and attending “town hall” events.
  • Professional development, such as learning new concepts relevant to performing the job duties, and/or receiving relevant certifications.

What You Should Know

  • This position is in a hybrid work situation.
  • All University of Colorado Boulder employees are required to comply with the campus COVID-19 vaccine requirement. 
    • New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.


What We Can Offer

  • Annual compensation: $53,000 - $61,200.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be collaborative. Be respectful. Be Boulder.

What We Require

  • Bachelor's Degree from an accredited institution in a scientific or engineering field, including computer science. A combination of education and relevant experience may be substituted for the degree on a year for year basis.
  • Computational experience in science, math, engineering, or related field.

What You Will Need

  • Strong oral and written communication skills and the ability to work respectfully with users and key partners with a variety of computing skill levels.
  • Ability to work on team projects and communicate frequently and optimally with team members.
  • Ability to plan and coordinate services for the user community.
  • Ability to plan and conduct trainings on computational or data science related topics.

What We Would Like You To Have

  • Instructing or training experience.
  • Experience writing technical documentation.
  • Knowledge in at least one of the following programming languages: Python, R, C, C++, Fortran, Matlab.
  • Experience in high performance computing.

Special Instructions

To apply, please submit the following materials:  
  1. A current resume. 
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
 
Please apply by July 26, 2022 for consideration.
 
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu