Jobs UNIVERSITY OF COLORADO BOULDER

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Scholarship Recipient Support Specialist

Requisition Number:

62764

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

17-Mar-2025

Date Posted:

13-Mar-2025
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Job Summary

Scholarship Services at CU Boulder invites applications for a Scholarship Recipient Support Specialist! Scholarship Services is part of the Enrollment Management unit, where we support recruitment and student success efforts of the campus by utilizing federal, state, institutional and private funding to maintain access to an education and ensure aid policies support retention and graduation goals. This full-time position reports to the Assistant Director of Advising and Partnerships and is part of a team that supports scholarship recipients, applicants, and scholarship partners by administering specific scholarship programs, giving presentations, and supporting the office as needed. This position maintains a thorough and current working knowledge of all Title IV federal, State of Colorado, and institutional rules, regulations and procedures to ensure accurate release of information and program compliance.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

The CU Boulder Office of Financial Aid is committed to helping students pay for college by building innovative programs to support access and graduation, empowering students to make healthy financial decisions, investing in the development of our staff, and engaging lawmakers and partners to improve aid policy. We coordinate over $425M in grants, scholarships, work-study and loans for over 20,000 students each year. Our staff consists of 38 full-time professional employees and 50-60 student employees.

What Your Key Responsibilities Will Be

Scholarship Program Administration & Recipient Support
  • Develop and maintain liaison relationships with a variety of university and private scholarship programs as well as colleges, departments and other campus programs to provide counseling for student recipients, donor relations, financial reconciliation, and reporting.
  • Develop and implement new programs and processes to improve and enhance scholarship opportunities for students and to enhance the customer experience.
  • Provide individualized counseling and services to specific populations of prospective and current scholarship programs.
  • Manage fund reconciliation of assigned scholarship programs throughout the year.
  • Write, review, and keep up-to-date the position’s policies and procedures.
  • Develop a thorough working knowledge of Financial Aid systems, policies and procedures to ensure scholarship dollars are administered correctly and that impacts to other types of aid are reconciled with accuracy.
  • Other duties as assigned to support Scholarship Services. These can include but are not limited to reviewing and rating scholarship applications, coordinating scholarship interviews, developing and updating modules for the student employee training manual.
Advising
  • Assist with scholarship specific customer service duties, such as phones, front counter, email, etc. as needed.
  • Advise students and families on application processes, important timelines, types of aid, eligibility requirements, financing options and other resources available.
  • Adjust awards as necessary to reflect student’s enrollment and eligibility. 
Student Employee Supervision
  • Supervise, mentor, train, motivate, evaluate, and provide leadership to the Office of Scholarship Services student employees.
  • Interview, hire, and onboard new student employees.
  • Serve as resource to student employees.
  • Ensure that the work assigned to student employees is completed accurately and in a timely manner.
Outreach
  • Participate in scholarship program specific campus and community outreach events, including events held in the evening and on weekends.
  • Participate in campus and community outreach financial aid events, including events held in the evening and on weekends.
  • Develop and present outreach presentations on financial aid and scholarships for prospective and current students.
  • Assist Admissions with recruitment events that could include presenting, hosting workshops, or managing a resource table.
Processing
  • Process scholarship appeals.
  • Review overawards and make appropriate adjustments.
  • Process verification of cost of attendance and verification of financial aid offers for external organizations.
  • Cross-train with other scholarship team members and assist with processing needs as needed.
Professional Development
  • Collaborate with immediate supervisor to determine areas for professional growth. Identify and request appropriate training opportunities offered by the office, the University, and through various professional associations or organizations.
  • Participate in external and internal trainings, conferences, webinars etc. related to administering all types of financial aid.
  • Attend staff meetings, retreats and other meetings as assigned. May include representing the Office of Financial Aid in Enrollment Management and campus-level initiatives.

What You Should Know

  • Final candidate must successfully pass a criminal and Financial background check and cannot be in default on a student loan either upon hire or while employed in this position.
  • Work schedule: M-F 8-5 with occasional evenings and weekends.

What We Can Offer

  • The salary range for this position is $48,000 - $51,000 per year.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be proactive. Be supportive. Be Boulder.

What We Require

  • Bachelor’s degree from an accredited college or university is required. Equivalent combination of education and experience may substitute.

What You Will Need

  • A strong commitment to providing an extraordinary student experience. Ability to interpret and apply federal, state, institutional rules, regulations, policies, and procedures.
  • Ability to communicate key and critical information in a timely fashion.
  • Ability to gain confidence and trust of others through honesty, authenticity, and acceptance of responsibility.
  • Ability to exemplify excellence by creating a welcoming environment that maximizes the success of all students, staff, and faculty.
  • Ability to create new and better ways for the organization to be successful. 
  • Ability to build partnerships and work collaboratively with others to meet shared objectives.

What We Would Like You to Have

  • Experience working in a higher education setting. Experience providing customer service.
  • Strong computer skills including software (Word, Excel, PowerPoint and other presentation software), email communication tools, and web-based applications.
  • Professional experience working in a financial aid office and demonstrate knowledge of Federal Title IV, Financial aid.
  • Professional experience in fundraising, scholarship administration, donor relations and/or gift/grant administration.
  • NASFAA credentials.
  • Knowledge of State of Colorado financial aid regulations.
  • Experience with federal financial aid data systems including NSLDS, FAA Access, and COD. Experience using PeopleSoft or other student information systems.
  • Spanish speaking.

Special Instructions

To apply, please submit the following materials: 

1. A current resume. 

2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. 

We may request references at a later time.

Please apply by March 17, 2025, for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu