Scholarships Processing Specialist
Requisition Number:
62685
Location:
Boulder, Colorado
City
Boulder
State
Colorado
Employment Type:
University Staff
Schedule:
Full-Time
Posting Close Date:
19-Mar-2025
Date Posted:
11-Mar-2025
Job Summary
Enrollment Management at CU Boulder welcomes applications for a Scholarships Processing Specialist! Scholarship Services is part of the Enrollment Management unit, where we support recruitment and student success efforts of the campus by utilizing federal, state, institutional and private funding to maintain access to an education and ensure aid policies support retention and graduation goals. This full-time position reports to the Assistant Director of Scholarship Operations and Processing and is part of a scholarship processing team that provides organizational, operational, and administrative support for the Office of Scholarship Services. Primary job duties include the accurate and timely processing of institutional and private scholarship funds, a variety of processing tasks related to student aid eligibility, customer service, and supporting the office as needed. This role maintains a thorough and current working knowledge of all Title IV federal, State of Colorado, and institutional rules, regulations and procedures to ensure accurate release of information and program compliance. This is a 3-year limited term position.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.
Who We Are
The CU Boulder Office of Financial Aid is committed to helping students pay for college by building innovative programs to support access and graduation, empowering students to make healthy financial decisions, investing in the development of our staff, and engaging lawmakers and partners to improve aid policy. We coordinate over $425M in grants, scholarships, work-study and loans for over 20,000 students each year. Our staff consists of 38 full-time professional employees and 50-60 student employees.
What Your Key Responsibilities Will Be
Processing
- Process private scholarship checks as well as institutional department scholarships.
- Provide processing support to the special scholarship programs managed in Scholarship Services.
- Verify the accuracy of processed transactions and fund disbursals.
- Process donor refunds when necessary due to student non-attendance, ineligibility, etc.
- Develop and maintain the requisite tracking systems to ensure the smooth and efficient processing of these scholarships.
- Write, review, and keep up-to-date the position’s policies and procedures.
- Serve as a resource to interpret and explain scholarship administration and financial aid program-specific policies and processes to university schools, colleges and departments, private scholarship donors, outside agencies, and high schools.
- Verify student enrollment, financial aid status, and student eligibility for scholarship awards to ensure compliance with scholarship criteria.
- Provide analysis of student’s financial need to scholarship donors and departments upon request, following FERPA guidelines.
- Adjust private scholarship awards as needed to comply with donor requirements and financial aid regulations.
- Process verification of cost of attendance and verification of financial aid offers for external organizations.
- Serve as trainer and lead worker for temporary personnel assisting with scholarship check processing.
Customer Service
- Provide customer service to students, parents, donors and other university staff in response to questions related to private and institutional scholarships.
- Collaborate effectively with staff in Student Finance to ensure accurate processing and application of scholarships received by that office.
- Advise students and families on application processes, important timelines, types of aid, eligibility requirements, financing options and other resources available.
- Exercise professional judgment when students or their families have unusual financial circumstances to determine additional eligibility.
- Adjust awards as necessary to reflect student’s enrollment and eligibility.
- Continually assess customer service and proactively identify and address issues that may impede quality service.
Program Management
- Develop and maintain liaison relationships with a variety of private scholarship programs to provide counseling for student recipients, donor relations, financial reconciliation, and reporting.
- Manage fund reconciliation of assigned scholarship programs throughout the year.
- Request academic transcripts from Office of the Registrar and send to scholarship programs, when necessary to verify continuing eligibility.
- Other duties as assigned.
Professional Development
- Collaborate with immediate supervisor to determine areas for professional growth. Identify and request appropriate training opportunities offered by the office, the University, and through various professional associations or organizations.
- Participate in external and internal trainings, conferences, webinars etc. related to administering scholarships and all other types of financial aid.
- Attend staff meetings, retreats and other meetings as assigned. May include representing the Office of Scholarship Services in enrollment management and campus-level initiatives.
This position reports to the Assistant Director of Scholarship Operations and Processing and does not supervise staff, but may assist in the supervision of student and other temporary employees.
What You Should Know
- Hybrid work schedule offered.
- Final candidate must successfully pass a criminal and financial background check.
What We Can Offer
- The salary range for this position is $48,960 - $50,000 per year.
Benefits
The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.
Be Statements
Be courageous. Be inspired. Be Boulder.
What We Require
- A Bachelor’s degree from an accredited college or university is required. Equivalent combination of education and experience may substitute.
- Experience providing customer service.
- Strong computer skills including software (Word, Excel, PowerPoint and other presentation software), email communication tools, and web-based applications.
What You Will Need
- A strong commitment to providing an extraordinary student experience.
- Detail oriented and ability to work independently.
- Ability to interpret and apply federal, state, institutional rules, regulations, policies, and procedures.
- Ability to communicate key and critical information in a timely fashion.
- Ability to gain confidence and trust of others through honesty, authenticity, and acceptance of responsibility.
- Ability to exemplify excellence by creating a welcoming environment that maximizes the success of all students, staff, and faculty.
- Ability to create new and better ways for the organization to be successful.
- Ability to build partnerships and work collaboratively with others to meet shared objectives.
What We Would Like You to Have
- Experience in scholarship administration and/or gift/grant administration.
- Experience in bookkeeping, accounting, banking or cash management, financial reporting, or reconciliation.
- Knowledge of Federal Title IV and State of Colorado financial aid regulations.
- Experience using PeopleSoft or other student information system.
- Spanish speaking.
Special Instructions
To apply, please submit the following materials:
1. A current resume.2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
Please apply by March 19, 2025, for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Posting Contact Information
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: Recruiting@colorado.edu