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Senior Assistant Director Campus Visit Programs

Requisition Number:

24293

Location:

Boulder, CO

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

26-Feb-2020

Date published:

15-Feb-2020

Job Summary

The Office of Admissions encourages applications for a Senior Assistant Director of Campus Visit Programs! In collaboration with the Center for Academic Success and Engagement (CASE), this position will assist in leading the efforts of the Office of Admissions by promoting and providing a welcoming environment for students and their families when they visit the CU Boulder campus. In addition, this person will assist in coordinating the usage and spaces available in the CASE building to academic and campus units, as well as external vendors. This position involves significant leadership and participation in the development and administration of admission policies and procedures and the management and coordination of admission-related programs and activities. 

Who We Are

As one of only 36 U.S. public research institutions in the Association of American Universities (AAU), the University of Colorado Boulder is all about realizing the positive impacts of new knowledge.

From offering dozens of exciting programs in a range of academic fields, to serving as one of the world’s most dynamic research and innovation hubs, to working closely through hundreds of public outreach efforts with communities across Colorado and the world, we take pride in helping our students, faculty, staff, and partners turn new ideas into productive outcomes that change lives.

What Your Key Responsibilities Will Be

  • Plan, coordinate and supervise a majority of on-campus visit programs for prospective and admitted students, including, but not limited to: Discover CU Boulder (prospective student program), Explore CU Bolder (prospective student program), Be Boulder for a Day (admitted student program), Admitted Student Day (admitted student program), Twilight Tour (prospective and admitted student program) and daily information sessions and tours (prospective and admitted student program). Serve as the back-up coordinator for the program coordinator and provide assistance as needed during on-campus program events. Work as the main on-campus programs liaison with the marketing team and communication team to develop strategies to promote on-campus visit programs and strategically and effectively analyze data (visitor counts and survey feedback) to recommend and implement improvements and changes to on-campus visit programs. Collaborate with the Associate Director and the recruitment leadership team to ensure campus programs meet strategic recruitment and outreach goals. Be a part of the Admissions senior managers team and assist in developing policies and procedures for the office as a whole. Participate in staff development activities including appropriate university workshops, conferences and programs, and state and national professional organizations.
  • In conjunction with the program coordinator, co-advise the student ambassador team which includes, but is not limited to, regular tour ambassadors, campus programs visit ambassadors, Ralphie’s Visits ambassadors, transfer ambassadors, and special assignment ambassadors. Co-mentor the student ambassador executive team.
  • Provide supervision and oversight of the on-campus program coordinator and On-Campus Programs Intern, which includes training, leading and evaluating the supervisees. Offer tertiary supervision, training, and evaluation of the student and support staff members working in the CASE building at the two designated information and visitor services desks.
  • Serve as a back-up, in CASE, when the Associate Director of Admissions/Director of CASE Building Services is not available. Assist with issues that arise with tenants and guests and provide support to the CASE Coordinator as needed. Assist in providing oversight of the CASE building in conjunction with a CASE Advisory Board and committee, which advises and assists the Director on matters related to the operation, policies, and spaces (i.e., retail, food, and office) of the CASE building. Ensure there is regular student, staff, and faculty involvement in the operation of the CASE building that meets the needs of the campus.
  • Provide insight and suggestions, as they relate to program planning, as a liaison with the Top Scholars Team, Transfer Team, and International Team. Serve as the primary liaison with the College of Engineering and Applied Science, and the College of Media, Communication, and Information.
  • Conduct admission presentations to various populations and train new staff hires on the daily admission tour presentation. Advise and counsel prospects, applicants, and students on CU Boulder admission policies, procedures, and requirements. Develop and maintain effective communication with constituents in the university, high school, other institutions of higher education, government agencies, community-based organizations and professional organizations regarding the admission of students to CU Boulder. This includes representing CU Boulder to a broad range of constituents at college fairs, community college visits, large-scale receptions, and other recruitment activities when needed.
  • Coordinate Counselor on Duty (COD) scheduling within CASE. Review the COD in-take form on a regular basis to pull information that could provide training opportunities for admission counselors, capture data on the most common appointment types and if the information could be added to the information session presentation or a handout to better serve guests, and review completion of forms for accuracy and student record matching. 
  • Serve as the primary on-campus programs user of Slate, in regards to the building, upkeep, template organization, folder structure, and overall organization as it relates to on-campus events. 


What We Can Offer

The salary for this position is $55,000, non-negotiable.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be Engaged. Be Impactful. Be Boulder.

What We Require

  • A bachelor’s degree from an accredited college or university. 
  • At least 3 years of progressively responsible and independent management experience in a collegiate admissions office. 
  • Valid driver's license.


What You Will Need

  • Excellent written and verbal communication, organizational, and computer skills. 
  • Ability to work independently as well as with a team.
  • Ability to work with people from diverse backgrounds. 
  • Strong attention to detail. 
  • Proven ability to self-monitor quality control and accuracy. 
  • Models quality customer service.
  • Ability to manage and analyze data.
  • Familiar with and ability to observe professional ethics expectations including policies of the Office of Admissions and codes of conduct of professional organizations in which the university holds membership. 
  • Ability to understand and promote the university's dedication to the principles of diversity.
  • Ability to network with constituents and to form positive relationships with campus offices and organizations.


What We Would Like You To Have

  • Significant experience in managing programs and/or staff in a collegiate admissions office.
  • Relevant experience working with people from diverse backgrounds. 
  • Relevant experience in educational outreach to disadvantaged students and the organizations that support these efforts. 
  • Experience using Adobe Creative Suite, especially InDesign. 
  • Experience using a content management system (preferably Slate).
  • Experience with customer relations management systems. 
  • Experience working with and/or supervising students is highly preferred. 
  • Experience working with tour guides or similar student groups.


Special Instructions

To apply, please submit the following materials:
  1. A current resume.
  2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications, and responsibilities of the position.
You will not be asked to upload references at this time. 

Please apply by February 26, 2020, for consideration. 

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.


Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@Colorado.Edu

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.