Jobs UNIVERSITY OF COLORADO BOULDER

The Division of Student Affairs consists of 30 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder.

The work in Student Affairs supports all factors of the student experience, no matter what department a staff member may work in. This includes where students live, eat, make friends, build professional skills and find help if they need it. Many departments provide involvement opportunities, educational resources and support services to help students find their community and build lifelong skills. Student Affairs also has shared services departments that support the work and staff of our student-facing areas, including areas like assessment, business services, financial planning, human resources, marketing communications and information technology (IT).

With over 800 staff members in the Division of Student Affairs, our diverse team is uniquely positioned to personalize the student experience and advocate for students, enhancing their success inside and outside the classroom.

Student Affairs HR provides information and resources to support staff in the Division of Student Affairs, including in the areas of performance management, professional development and more. The Division of Student Affairs is committed to providing an excellent staff experience through positive staff engagement. Members of the division are encouraged and empowered to create and maintain a deep connection to their work, their colleagues and the Buff community by participating in opportunities for personal, professional and organizational growth.

Human Resources Transactional Services

• Liaise with campus Human Resources Service Center (HRSC) to ensure all payroll/personnel transactions are completed accurately and timely for all permanent, student and temporary staff. This may include reviewing, correcting and uploading payroll from Kronos Dimensions timekeeping system.
• Collaborate with HRSC for all student employment hiring within the division.
• Review bi-weekly and monthly payroll completed by the HR Service Center to ensure no payroll discrepancies.
• Work with the HRSC to fix any payroll discrepancies and communicate with the employee regarding these discrepancies and how they will be rectified.
• Interpret and explain Human Resources policies at the system, campus and Division level, procedures, laws, standards and regulations to answer inquiries and provide information for general HR inquiries and actions.
• Advise on general HR questions that arise from our Division constituents including but not limited to, leave, payroll, time- off, administrative leave policies, hiring and onboarding.
• Train supervisors and employees on timekeeping systems (MyLeave and Kronos Dimensions) and standard processes for recording time within the Division.
• Connect with Division constituents to relay campus, Division and department messaging around HR actions, processes and procedures.
• Work with SAHR consultant team to ensure new hires/promotions are entered accurately and work with HRSC for any corrections.
• Support central HR on the completion of the I-9 process for all campus employees, including following up with employees out of compliance and re-verifications.
• Create offer letters for student employment positions as needed and guide International students through the process of obtaining a SSN.
• Process one-time payments (Additional Pay Form).
• Upload pertinent documents into personnel files through OnBase.
• Coordinate and process leave audits when requested or during terminations/resignations/retirements etc.
• Initiate exit interviews for permanent staff.

Customer Service

• Proactively develop constructive and cooperative working relationships with Division constituents.
• Provide high level of customer service to Division partners in both email response and in person consultation.
• Create responses that are strategic in nature while identifying specific policies/procedures that were referenced to determine advisement.
• Work to ensure constituents are using the JIRA ticketing system for HR inquiries where possible.
• Use a continuous improvement mentality to identify and implement ways that improvements can be done to HR transactional work to improve efficiency and effectiveness.

Leave Management and Support

• Responsible for understanding FMLA/FAMLI/OJI and related leave processes and communicating these processes with employees and supervisors in a manner that is clear and easy to understand for someone who may not be familiar with regulatory terms. This includes the use of pay codes in the Kronos timekeeping system as it relates to the leave types.
• Supports the SA HR Lead Coordinator and Leave Specialist in providing FMLA/FAMLI/ OJI customer service in person and via email regarding their case and needs.
• Work collaboratively with campus and system partners on leave cases to ensure leave is offered when needed, leave options are explained to the employee and appropriate resources are given.

The anticipated work modality for this position is 3 days in office, 2 days remote depending on business need.

• The salary for this position is $52,500 annually.
• Onboarding assistance is available within Student Affairs division guidelines.

Our outstanding benefits include:

• Paid days off: 22 vacation days, 15 sick leave days and 11 holidays per year.
• Access to medical, vision, dental and life insurance.
• Tuition reimbursement.
• A 10% employer contribution retirement plan.
• EcoPass for free RTD rides.
• Opportunity for career growth within the division of student affairs and the CU Boulder campus!

• Bachelor's degree from an accredited college or university. Work experience may substitute on a year for year basis.
• 1 year experience in HR transactional support or related work experience.

• Strong communication skills, including interpersonal communication.
• Communicate complex information, both written and orally to a wide variety of constituents.
• Ability to manage relationships and coordinate workflow with other departmental units.
• Ability to interpret and explain policies and procedures in a clear and concise manner.

• 2 years experience with HR transactional support (payroll support, general HR inquiries).
• Knowledge and understanding of HR policies and procedures in a University environment.
• Experience with timekeeping systems (MyLeave, Kronos).
• Experience in a customer service role.