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Training & Records Coordinator

Requisition Number:



Boulder, Colorado

Employment Type:

University Staff



Posting Close Date:


Date Posted:


Job Summary

Health and Wellness Services at University of Colorado Boulder welcomes applications for the Training and Records Coordinator!

Under the direction of the Training & Health Records Manager, this position is responsible for records and training support in various areas within Health and Wellness Services. The position will help assess training needs, provide support to the Manager in all staff training pertaining to the Electronic Health Record (EHR), inquiries pertaining to records, release of information, and immunization processes. This role serves as an expert and is available to serve in multiple functional areas within the Administrative Services. This includes facilitating release of information, following insurance compliance guidelines in compliance with Ie., HIPAA, FERPA guidelines, and Patient Access activities. This position engages numerous campus partners and is a knowledgeable reference point for providers and staff throughout Health and Wellness. This position possesses an extensive knowledge of medical, administrative, ethical and legal requirements and standards related to healthcare delivery and the privacy of protected patient information. This position is an expert in managing patient health information and medical records. The coordinator also performs defined procedures within the Health Information Management Department (HIM) to maintain the workflow of health information, perform quality audits and reports as requested.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Administrative Services staff in Health and Wellness understand and are committed to the unique health concerns of our student population, making us an unparalleled source of advocacy for student wellness at CU Boulder! The Wardenburg Medical Clinic provides a wide range of health care services for students including: primary care for illnesses and injuries, as well as chronic conditions, physicals, sexually transmitted infection testing and treatment, allergy shots, vaccinations, travel health care, and concussion care.

What Your Key Responsibilities Will Be

Training and Staff Development

  • This position is responsible for developing scheduling and conducting role-based training for all staff in using and documenting the practice management information systems and the electronic health record. This position figures out the most efficient delivery method for curriculum including one on one, classroom or web-based solutions. This position builds job aids, help systems, user guides and training content. Formal validation of learning is tracked to ensure training results in transfer of learning. This position is a resource for ongoing training to professional, clinical and clerical staff.

Medical Records and Health Information Management

  • Process all incoming medical records including those that are uploaded from the student portal, received by fax, or by mail. Process Health plan requests for records to support billing and releasing records for health plan compliance in a timely manner. Process Urgent records requests for continuity of care. Follow up on patient referrals to obtain records. Access the Health Information Exchange of other healthcare facilities to acquire records as requested by providers and patients. This position serves as an organizational expert in managing incoming records and releasing patient health information and medical records. This position will assist the Training & Health Records Manager in acquiring outside records for our providers for patient visits or from the health information exchange. This position will scan any paper medical records into the EHR ensuring the quality and accuracy of all records received as requested. This position serves as a subject matter expert for health information operations including evolving documentation opportunities, record retention, and assurance/monitoring of data integrity and assists in collecting, reporting and analyzing patient data.

Cross-Departmental Support

  • This position supports the general departmental functions of Administrative Services as needed, including front-line customer service and back-up coverage of Patient Access. This position assists with the processing of new student immunization records and makes sure that verification is completed and communication is sent to the student ahead of the deadlines.

Immunization Compliance

  • Serve as the point of contact with Medicat, the electronic health record, to oversee the Immunization Compliance requirement. Build and maintain administrative functions to streamline the immunization compliance program. Work with the Campus Partners to facilitate the placement of holds and fees related to immunization non compliance.

Other Duties

  • This position covers for other departmental functions as assigned.

What You Should Know

All University of Colorado Boulder employees are required to align with the campus COVID-19 vaccine requirement. New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.

What We Can Offer

The starting salary for this role is $48,200 - $50,000 annually.


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be dynamic. Be collaborative. Be Boulder.

What We Require

  • Two years experience in an occupational field related to the work assigned to the position, including that appropriate education will substitute for the required experience on a year-for-year basis.

What You Will Need

  • Excellent analytical and communication skills, both verbal and written.
  • Dedication to customer service excellence.
  • Ability to establish and maintain excellent working relationships with diverse constituents.
  • Ability to work independently, manage multiple concurrent tasks and responsibilities, and deal with changing priorities.
  • Knowledge and experience with information privacy laws, legal medical records requirements and regulations in healthcare environment.
  • Demonstrated proficiency of computer and office software skills.

What We Would Like You To Have

  • Two years of systems training experience in a health care environment.
  • Demonstrated knowledge of health information procedures & terminology.
  • Two years of experience in a health care environment working with electronic medical records and/or health care software.

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.

Please apply by January 23, 2022 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: