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Triage/Crisis Therapist

Requisition Number:



Boulder, Colorado

Employment Type:

University Staff



Posting Close Date:


Job Summary

Counseling and Psychiatric Services (CAPS) welcomes applications for a Triage/Crisis Therapist. The Crisis/Triage Therapist is a clinical position requiring strong assessment skills and a clinical background. This position will be part of a crisis/triage team that will cover the daily walk-in schedule at CAPS, which includes seeing all students who present to CAPS either for the first time to initiate services or in crisis. In addition, this position and this team will manage all hospitalizations of students, post hospitalization/re-entry appointments for students being discharged, and any other clinical crisis situations that present to the clinic. This position will carry a caseload of students who need to be managed through crisis services to ensure that they are getting the support they need.

Who We Are

Counseling and Psychiatric Services (CAPS) offers confidential, on-campus mental health and psychiatric services for a variety of concerns such as academics, anxiety, body image, depression, relationships, substance use and more.

CAPS fosters the well-being of students and helps them succeed by providing a full range of clinical services, consultation, and outreach to the campus community.  We also offer outstanding training to the next generation of mental health professionals. CAPS is a multicultural, multidisciplinary, and multi-theoretical staff.  We are committed to affirming diversity and seek to provide a safe and welcoming environment for everyone we serve.

What Your Key Responsibilities Will Be

Clinical Crisis Management
  • Follow up with students who are hospitalized to ensure after-care planning is in place.
  • Assisting staff with crisis management of students who present to clinic in need of hospitalizations or otherwise stabilized.
  • Manage caseload of crisis students who need to be seen for brief periods in order to be stabilized.
Crisis Care/Walk-In 
  • Provide daily coverage to CAPS’ Walk-In clinic, which is the first point of contact for students seeking mental health services.  
  • The Walk-In provider is responsible for:
    • All incoming or emergent clinical issues that arise during his/her shift, including telephone contacts that exceed routine information requests. 
    • Leadership and oversight to the CAPS support staff for their participation in emergency assistance, and prioritization of walk-in issues.
    • Collaboration with the Office Manager to solve any problems emerging during the Walk-In shift. 
    • Welfare checks, including calls to and from the student, police, or when appropriate, family or friends.
    • Making community contacts when this is indicated at the time of the Walk-In appointment and with appropriate releases. Community contacts may include resident advisors, as well as other community resources.
    • Documentation of Walk-In appointments.
    • Maintaining responsibility for each client seen on Walk-In until an appropriate disposition is found.
    • Communicating with the incoming Walk-In therapist as necessary to inform him/her of any pending issues.
  • Maintain, initiate and develop on-going liaison relationships with other university departments, community health providers, services, hospitals, and other resources.
  • Attend all assigned staff meetings
  • Participate in committee activity.
  • Maintain Electronic Medical Record according to CAPS standards.

What You Should Know

  • No on-call or weekend hours are required.
  • This position does not have formal supervisory duties. May provide clinical supervision to social work trainees, as assigned.

What We Can Offer

  • Salary will be commensurate with skills and experience.


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be Inclusive. Be Supportive. Be Boulder.

What We Require

  • Master’s degree or higher in Clinical Social Work, Psychology, or Professional Counseling.
  • Licensed in the state of Colorado as LCSW , LPC, LMFT or Clinical Psychologist by the date of hire.
  • Experience in crisis care/stabilization and case management.
  • Eligible for clinical privileges as determined by the Credentialing and Privileging Department.
  • Position requires basic functional computer skills (experience with Windows based systems).

What We Would Like You To Have

  • 2+ years in crisis care and case management.
  • Experience with involuntary holds and hospitalization process.
  • Experience with college student population and setting.

Special Instructions

To apply, please submit the following materials: 
  1. A current resume. 
  2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position.
You will not be asked to upload references at this time.

Please apply by April 30, 2019 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

The University of Colorado is an Equal Opportunity/Affirmative Action employer