Jobs UNIVERSITY OF COLORADO BOULDER

The Division of Student Life consists of 30 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder.

Residence Life builds dynamic residential living and learning communities using practices that are socially just and sustainable. The staff is committed to providing students with the best experience possible while living on campus. Residential experiences support and challenge students to help them develop skills and achieve academic success. These communities champion inclusion, and all members are able to engage in self-exploration, connect with others, and gain new points of view.

Departmental Operations

• Plan Internal operational components of residence hall move-in, including managing appointments, volunteer coordination, drop-off days, early arrivals, and supply orders.
• Coordinate pre-arrival programs, including application processes, schedules, and participant databases.
• Coordinate residence hall move-out, including damage billing processes, donation drives, and equipment allocation.
• Manage operations that support transitional periods, such as fall and spring break, including coordination of student staff meals.
• Lead residence life engagement in large campus admissions events, such as Admitted Students Day.
• Train residence life professional and student staff on operational expectations and processes.
• Collaborate with Student Affairs communications to communicate key move-in, break, and closing messaging to residents and families.
• Provide a high level of customer service to both internal and external partners.
• Develop and maintain training manuals about operational processes to support student assistants and administrative staff.
• Collaborate with the residential support team to lead execution of Health & Safety checks within the residence halls & Graduate Family Housing.
• In alignment with the Residential Curriculum, develop student-facing educational materials such as closing floor meeting agendas.

Sustainability Initiatives & Facilities support

• Develop & Facilitate student-facing competitions to support the reduction of energy consumption within the residence halls.
• Establish and maintain partnerships with other sustainability program staff across campus, including the Environmental Center.
• Support facilitation of campus wide programming such as Recycling Roundup.
• Assist in the creation of campaigns that connect residence hall students to existing campus sustainability initiatives, including but not limited to Sustainable Buffs Initiative and Climate Justice Leadership Program through the Environmental Center, Ralphies Green Stampede, and CU in the Community and SkoServe through the Volunteer Resource Center.
• Partner with the Assistant Director for Community Operations, the Environmental Center, and students to coordinate donation drives that occur within residence halls and apartment communities.
• In collaboration with Housing Facilities Services, develop and deploy a vandalism response plan.
• Support in-hall staff in follow-up to acts of vandalism.
• Use campus data to predict when spikes in vandalism may occur, and partner with in-hall staff to deploy preventative measures.
• Regularly meet with student leaders in RHA, Community Council, and EcoReps to create investment in sustainability, as well as continued engagement with Housing Facilities Services staff.
• Provide co-advising support for the EcoRep program.
• Oversee processes for the Graduate Family Housing community gardens.

Administration and Financial Management

• Oversee the protocols for utilization and organization of the departmental shared drive and other online data storage locations.
• Serve as the front-facing support for student laundry & mail concerns.
• Assist in the creation of departmental Standard Operating Protocols (SOP’s); regularly review policies and identify gaps in service.
• Ensure tracking of departmental equipment and supplies.
• Maintain inventory of departmental iPads & other technology.
• Maintain records of all residence life-managed storage spaces.
• Maintain departmentally important date lists.
• Serve as the department's primary point of contact for room reservation management through EMS.
• Follow all federal, state, university, and departmental budget procedures
• Oversee residence life operational budgets and expenditures, ensuring alignment with departmental priorities.
• Serve on 1-2 residence life committees to assist with departmental initiatives and strategic goals.
• Perform other functions and assume other responsibilities as assigned.
• Serve on departmental selection committees and support RA and CA selection by engaging in the interview process.

Emergency Response

• Ensure preparedness of Residence Life emergency supplies, such as upkeep of GFH flood boxes, restocking of first-aid supplies at residence hall front desks, and continual supply of other safety supplies
• Partner with Residence Life Leadership, Emergency Management, and CUPD to coordinate relevant safety training exercises for Residence life professional staff.
• Understand and apply Residence Life emergency management protocols to ensure proper reporting and resolution of crisis situations that may arise.
• Serve in an on-call rotation for 10,000+ residents and provide crisis management assistance and follow up.
• Provide crisis intervention and emergency management as needed.

The work schedule for this position is Monday - Friday, 8:00am-5:00pm, plus regular evening and weekend commitments. A flexible work schedule may be available. This position serves in an emergency on-call rotation that requires occasional physical response to campus on nights and weekends.

• The salary for this position is $50,000 - $52,280.
• Onboarding assistance is available within the Student Life division guidelines.

• Bachelor’s degree or equivalent work experience in a related field from an accredited college or university.
• 1+ year program management, program development, and program implementation experience.
• 1+ year of professional leadership experience in an educational field or related field, or 2+ years in a graduate assistantship with similar experience.
• Equivalent combination of education and experience may substitute.

• Experience working in an educational residential environment.
• Demonstrated experience in process development with a focus on inclusive practice.
• Demonstrated experience in managing sustainability programs & initiatives.
• Demonstrated ability in organizing and facilitating large-scale events that involve multiple collaborators.
• Demonstrated ability to formulate and interpret campus policies.
• Demonstrated administrative and organizational skills in event planning, assessment, and budget management.
• Demonstrated experience in an environment where strong customer service skills are needed.