Jobs UNIVERSITY OF COLORADO BOULDER

The Student Testing Center provides a professional, equitable and safe space for eligible students to complete their exams. Our testing spaces were designed for flexibility and can be adapted to meet a variety of needs and accommodations.

Testing Services Operations

• Responsible for the day-to-day proctoring duty implementation of STC.
• Responsible for high volume communications with faculty regarding all testing issues including pick-up, delivery, formatting, materials that go with test, specific instructions for test administration, testing procedures, and general testing coordination.
• Prepare and organize tests for individual students, including the delivery and pick-up of tests across campus.
• Reception desk lead; includes direct accountability for opening and closing procedures for office.
• Communicate with the Assistant Director on policy and procedure updates, student proctor personnel concerns, test administration issues, and system concerns.
• Assist in scheduling exams in database and recording and maintaining all student exam interactions in database.
• Check students in for tests, including verifying student identity via photo ID, seating students, and ensuring students have the appropriate exam and exam materials.
• Ensure consistency of departmental policies, internal forms, and database management.
• Work directly with IT personnel to ensure STC test computers are updated, and assistive technology and software is fully functional for students prior to test administration.
• Collaborate with Disability Services Access Coordinators to ensure testing accommodations are implemented.
• Monitor office email accounts and respond to emails in a timely manner.
• Request, order, and maintain supplies within office.
• Provide strong customer service skills for high volume communications including answering phones, responding to emails, handling faculty and student inquiries as they arise.

Supervision and Administration

• Supervise all staff that perform functions in support of STC operations, including on-call, temporary, and student staff. Be responsible for recruiting, hiring, training, and supervising student employees.
• Complete additional projects as assigned by the Assistant Director or the Director of Disability Services.
• Assist with accommodation implementation processes for Disability Services at peak times of year.
• Support administrative duties at peak times of the year.

• We are hiring for 2 temporary positions, which are anticipated to work through the spring semester of 2026! One position will have a work schedule of Monday – Friday from 12:30 pm - 9:30 pm, and the other position will work from 10:00 am – 7:00 pm.
• These positions may need to work some evenings and weekends to fulfill programming needs.

The pay for this role is $25.00 per hour.

Bachelors degree or equivalent combination of education and experience may substitute and 2 years of related work experience.

• Ability to work effectively in a high-volume and repetitious environment.
• Ability to diligently work independently and in a team setting.
• Ability to clearly articulate when reading tests aloud for students.
• Ability to scribe legibly for students when needed.
• Ability to solve problems individually and quickly.
• Communication skills, both oral/written.
• Strong computer skills, including working with databases, spreadsheets, Microsoft Office Suite (Word, Excel, Outlook).
• Excellent attendance and punctuality.
• Strong mathematical problem-solving skills, including the ability to calculate precise exam end times based on varying accommodation factors, and to coordinate complex seating arrangements that prevent exam overlap and ensure accommodation compliance.

• Bachelor's degree in applicable field.
• 3 plus years of proven clerical and customer service job experience in a higher education setting.
• Experience working in a higher education setting.
• Experience working with adult students with disabilities.
• Experience working within a high capacity testing environment.